Intermediate Product Designer

Thinkific is a software platform that gives anyone the ability to easily create and sell online courses, build vibrant communities, and monetize memberships. We believe in impactful and innovative work: our team of 260+ Thinkers is building and expanding an incredible product that empowers Creator Educators and businesses around the globe while working collaboratively to learn, grow, and succeed together. Join us to see how we’re building one of the best workplaces in Canadian tech!

We believe every candidate should have a fair, inclusive, and overall great experience when exploring a new role with Thinkific. That starts with outlining our hiring process so you know what to expect every step of the way—click here to learn more: https://thnk.cc/whattoexpect

Are you excited to shape the future of user experiences for our creators? We’re looking for an Intermediate Product Designer to join us at Thinkific!

As an Intermediate Product Designer, you’ll play a key role in crafting intuitive and impactful user experiences that empower our creators. Reporting to the Director of Experience Design, you’ll be involved in shaping design solutions from initial research to high-fidelity execution, working closely with a supportive design team and cross-functional partners to deliver impactful, user-centred products.

Your goal will be to contribute to a best-in-class creator experience. Here’s how you’ll accomplish this:

• UX Design: Deliver thoughtful, end-to-end design solutions, including user flows, wireframes, prototypes, and high-fidelity designs. You’ll work within an established design system while collaborating with senior designers to to bring unique insights to improve systems where needed
• User-Centred Research: Participate in and conduct user research to gather insights that inform your designs and guide product decisions
• Continuous Improvement: Refine and optimize designs based on user feedback, analytics, and business outcomes to improve usability, performance, and overall value
• Cross-Functional Collaboration: Partner with Experience Design & Research, Product Management, Engineering, and other stakeholders to align on project goals and ensure cohesive user experiences
• Design Reviews & Feedback: Actively contribute to design critiques by both providing and receiving constructive feedback to uphold high design standards and foster team growth

The person we have in mind likely:

• Has 3–5 years of experience in a Product or Experience Design role, preferably focused on SaaS commerce and monetization workflows
• Shares a strong portfolio of design work that clearly articulates their role in each project and demonstrates critical thinking
• Utilizes a hypothesis- and data-driven approach to design, creating and testing assumptions to validate ideas and drive iterative improvements
• Has hands-on experience with both qualitative and quantitative user research methods, leveraging insights to inform decisions and measure outcomes
• Loves to learn and grow—whether through formal education, professional experience, or even building their own business

These skills would be great, but you can learn them on the job:

• Familiarity with compliance and tax considerations for SaaS commerce
• Knowledge of accessibility best practices to create inclusive design solutions
• Experience working in an agile development environment

The recruitment compensation range for this position is $93,000 - 133,000 CAD. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.

Diversity, Equity, Inclusion and Belonging & Accessibility

This is just our initial idea of who we’re looking for! At Thinkific, we know that people have unique career journeys. If your experience is close to what we’ve described but you feel that you might be missing a few of the requirements, please still apply! We believe in equal opportunity and are committed to diversity, equity, inclusion, and belonging across every facet of our business.

We’re also committed to providing a comfortable and accessible interview experience for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.

What you can expect if you join Thinkific:

👏 An amazing team of talented, passionate, and kind Thinkers. Together, we’ve built an amazing, award-winning culture—we’re a Certified Great Place to Work and one of Canada's Top Small & Medium Employers!

🚀 The chance to build, improve, and innovate on a platform that’s driving positive impact for thousands of businesses and millions of students around the world.

💸 A competitive compensation package including base salary, equity, team-wide bonuses, and an Employee Share Purchase Plan.

🌴Flexible Paid Time Off to maintain mental and physical health. Our team is encouraged to take a minimum 4 weeks of vacation, plus Thinker Holidays (extended long weekends in the summer) and time off for the December holiday season.

🩺 Health Benefits and Wellness: Comprehensive benefits starting on Day 1 include health, vision, and dental coverage for you and your family, $3,000 for mental health care, a short-term health plan, and an additional health or personal spending account. Plus, family friendly benefits include generous parental leave top-ups for up to 32 weeks, as well as fertility coverage and personalized return to work options.

💻 Flexible Work. Choose to work from home from anywhere in Canada, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery.

⬆️ Learning & Growth. An annual $1500 USD Learn and Grow fund for conferences, seminars, or courses, plus training, mentorship, coaching, and internal promotion opportunities.

🏡 A home office setup so you’re ready to succeed with a company-owned Macbook Pro and a budget to order a desk, chair, or any accessories to help you work comfortably and productively.

🍦Eats and Treats. $50 CAD per month to treat yourself with snacks, lunch, or groceries to cook at home.

💙 A place where you can bring your whole self to work. We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company. We welcome applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can't wait to meet you!

The Thinkific Vancouver office operates on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm(Musqueam), Sḵwx̱wú7mesh(Squamish), and Sel̓íl̓witulh(Tsleil-Waututh) Nations of the Coast Salish People. We encourage everyone to learn more about the original caretakers of the land that you currently occupy.