Senior Learning & Development Manager

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

At Teya, we believe that every person owns their development. Our role in the People team is to provide the structure, tools, and transparency to make that possible — and to make it easy for Teyans to understand what’s available and where to take initiative.

As the Senior Learning & Development Manager, you’ll lead our approach across the full development lifecycle: onboarding, learning, talent identification, leadership development, and succession planning. Your goal is to build the infrastructure and routines that enable growth at scale, while reinforcing performance and business impact.

This is a strategic, cross-functional role focused on clarity, quality, and practical enablement — especially across high-volume and critical roles.

Responsibilities

Development Strategy & Ownership

• Define and embed Teya’s development strategy, with clear principles around ownership, enablement, and business impact

• Lead the articulation of the “development pyramid” — outlining what development looks like and what’s expected at each career level

• Ensure development aligns with Teya’s performance framework and long-term talent needs

Learning & Development

• Define learning pathways and quality standards for development across Teya

• Own core learning infrastructure (e.g. LMS, content governance) and support the business to deliver role-specific training aligned to shared standards

• Curate global content for topics like onboarding, leadership, and core values, while enabling business teams to lead functional learning

Talent Identification & Management

• Partner with People Partners and leaders to connect development to performance, progression, and internal mobility

Leadership Development

• Design and deliver targeted programmes for leaders and key talents, in partnership with the CPO and Performance teams

• Equip leaders with tools and methods to coach, develop, and lead their teams effectively

Clarity & Communication

• Build internal resources that make development accessible, self-driven, and transparent

• Clearly define what the People team provides — and what it doesn’t — to ensure expectations are aligned across Teya

Requirements

Who You Are

• You think in systems and design for scale, but never at the expense of clarity

• You are practical, performance-minded, and focused on impact — not activity

• You can bring structure to ambiguity and prioritise what will make the biggest difference

• You collaborate deeply with the business and know how to enable (not control) functional teams

• You believe that everyone owns their own growth — and your job is to make that possible.

Experience

• Proven experience in Learning & Development, Talent Development, or similar roles in high-growth or performance-led environments

• Experience designing development frameworks across multiple levels and functions

• Strong understanding of onboarding, learning systems, and leadership development

• Ability to partner cross-functionally and work closely with operational, technical, and regional teams

• Experience managing learning platforms and content governance is a plus

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme;

• Health and Life Insurance;

• Pension Scheme;

• 25 days of Annual Leave (+ Bank Holidays);

• Office snacks every day;

• Friendly, comfortable and informal office environment in Central London.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.