Inside Sales Agent (Zagreb)

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

About Teya

Teya exists to make sure that every small and growing business in Europe has the opportunity to thrive. We want to become Europe’s go-to software solution for these businesses, simplifying their every day and helping them reconnect with the joy of running their business. We've built a fast-paced, energetic, and innovative environment that is dedicated to bringing the best solutions to customers.

Your mission 🚀

Are you a dynamic communicator with a knack for building lasting relationships? Join our team as an Inside Sales Agent and be part of an innovative company that values customer engagement and satisfaction.

You will be responsible for:

• Engage in both inbound and outbound sales, owning the whole sales process - from first call to closing the deal. 📞

• Engage with merchants to understand their needs, answer their questions, and provide information about our products and services. 💬

• Turn every interaction into an opportunity to match clients with our innovative POS terminal solution and software. 💳

• Build and maintain strong relationships with merchants to earn their trust and loyalty. 🤝

• Continuously update and share product information with potential customers. 📚

• Accurately record customer information, interactions, and sales details in the CRM system. 📈

Your Story 📖

• While we welcome applicants at all experience levels, having 1 or 2 years of sales experience is a big plus.

• We are looking for individuals with a strong customer-centric mindset, where communication and problem-solving is your forte.

• Sales is your passion. Your competitive nature helps you meet targets and overcome challenges.

• You are open to help others and to give and receive constructive feedback. We are being honest to each other.

• You thrive on learning and see each day as an opportunity for personal growth.

• You enjoy working under pressure and multitask if needed.

• You are not afraid to take ownership of what you are doing.

• Being fluent in Croatian language and advanced in English is necessary.

The perks 😊

• Permanent contract with 6-month probation period

• Fixed salary with attractive monthly sales commissions based on performance

• Work in a friendly, comfortable, and relaxed environment

• Enjoy flexible working hours that align with team needs

• Receive up to 26 days of vacation

• 3 fully paid days for unexpected health issues

• Monthly food allowance, plus additional benefits

• Referral bonuses for recommending new team members to join the company

• High-quality hardware is provided for work, ensuring a smooth working experience

• Structured onboarding program for all new employees

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.