Ingénieur Support N2 Salesforce

We are recruiting a Salesforce Support Engineer to strengthen our client's support team around Salesforce. The role involves managing, maintaining, and optimizing a complex Salesforce environment while ensuring a high-level user experience.

Requirements

• Manage level 2 incidents on Salesforce
• Ensure the follow-up of critical incidents and communicate proactively with end-users
• Perform application maintenance activities and recurrent controls on the Salesforce environment
• Document procedures and contribute to ongoing improvement actions
• Collaborate closely with development, operations, and business teams

Benefits

• Rapid career advancement
• Ongoing training
• Personalized support