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Splash FinancialSF

Senior Operations Data Analyst

Splash Financial is an online loan marketplace that connects consumers with a network of banks and credit unions to provide competitive rates for student loan refinancing and personal loans.

Splash Financial

Employee count: 51-200

Salary: 110k-135k USD

United States only

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ABOUT OUR COMPANY:

The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.

Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $70 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.

But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..

ABOUT OUR WORKPLACE:

Splash is remote-first, and proud of it.

We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re focused on building financial technologies that fundamentally transform how the industry lends.

Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.

And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar.

At Splash, everything we do is guided by our values:

Own It – We take full accountability and follow through on commitments.

Raise the Bar – We move fast, innovate faster, and push through barriers.

Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better.

Elevate Each Other – We win as a team by lifting each other up.

These values show up in how we work and how we connect — whether we’re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.

ABOUT THE ROLE:

We are seeking an experienced Data Analyst who thrives on using data to solve complex problems and drive meaningful business impact. As a key member of our Operations team, you will play a critical role in elevating performance across multiple teams by:

  • Delivering actionable data-driven insights that inform strategy and decision-making.
  • Leveraging AI tools and enablement to streamline processes and enhance efficiency.
  • Building strategic business cases that support growth and operational excellence.

The ideal candidate is not only highly analytical, but also passionate about connecting data to real-world outcomes, collaborating across teams, and challenging the status quo to uncover opportunities for improvement.

WHAT YOU’LL DO AT SPLASH:

  • Analyze complex operational and business datasets to uncover insights and trends.
  • Build dashboards, reports, and models that enable better decision-making at all levels of the organization.
  • Develop and present clear, compelling business cases that drive strategic initiatives.
  • Partner with cross-functional teams to enable AI-driven process improvements.
  • Identify performance gaps, create hypotheses, and validate solutions with data.
  • Provide recommendations that influence business strategy, growth, and operational excellence.

WHAT YOU’LL BRING TO SPLASH:

  • Bachelor’s degree in Data Analytics, Statistics, Economics, Business, or related field (Master’s preferred).
  • 5+ years of experience in a Data Analyst or Business Analyst role, ideally in fintech, financial services, or high-growth environments.
  • Proficiency in SQL and experience with data visualization tools.
  • Familiarity with Python, or other programming languages for data analysis.
  • Experience working with AI/ML tools or implementing AI-driven solutions.
  • Strong business acumen and ability to translate data into actionable strategies.
  • Excellent communication skills, with the ability to influence stakeholders at all levels.

WHAT MAKES YOU STANDOUT:

  • Business-Minded: Connects data to business impact, not just analysis.
  • AI Analytics Curiosity: Comfortable with LLMs, predictive modeling, and new tools.
  • Operationally Grounded: Uses data to improve processes and outcomes.
  • Strong Communicator: Turns data into clear, actionable stories for execs and teams.
  • Collaborative: Builds trust and influences across Ops, Product, and other teams.
  • Ownership: Proactive, self-starter, thrives in fast-paced environments.
  • Member-Centric: Always ties insights back to improving customer experience

COMPENSATION:

The base salary range for this role is $110,000 to $135,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

SPLASHERS ENJOY:

  • Fully remote work freedom
  • Competitive salary packages
  • Flexible PTO + 9 company holidays
  • Equity: Share in our start-up success
  • Comprehensive and affordable insurance benefits
  • Paid parental leave for both caregivers
  • Essential equipment to get the job done
  • 401(k) for your future savings
  • Quarterly meet-ups: In person virtual fun
  • Awesome Splash swag to flaunt your team spirit

Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.

About the job

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Job type

Full Time

Experience level

Senior

Salary

Salary: 110k-135k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Splash Financial

Learn more about Splash Financial and their company culture.

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Splash Financial is a digital lending platform dedicated to simplifying the process of finding competitive loan options for consumers. Founded in 2013 with an initial focus on the student loan crisis, the company has since expanded its offerings to include personal loans, maintaining its core mission to help individuals manage their debt more effectively. Splash operates as a unique hybrid marketplace, connecting borrowers with a network of lending partners, including banks and credit unions across the United States. This model allows consumers to shop for and compare financial products through a single, streamlined online application, ultimately saving them time and money. The company leverages an automated underwriting platform and advanced technology to provide a fast and efficient user experience, delivering pre-qualified rates from multiple lenders without impacting a user's credit score.

Headquartered in Cleveland, Ohio, Splash Financial has established itself as a national leader in the online lending space, having processed over $6 billion in refinancing requests and serving over 100,000 accounts. The company's innovative approach is rooted in its commitment to making financial products more accessible and less complicated. By partnering with a diverse range of financial institutions, including smaller community banks and credit unions, Splash provides consumers with access to a broader set of loan options than they might find on their own. The company is remote-first, fostering a culture that empowers its team to innovate rapidly in the fintech landscape. Splash Financial continues to evolve, driven by its goal of empowering people to be more powerful than their debt through technology-driven financial solutions.

Employee benefits

Learn about the employee benefits and perks provided at Splash Financial.

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Paid sick days

Paid sick days for employees.

Life insurance

Basic life and AD&D insurance.

Dental insurance

Comprehensive dental insurance plan.

Vision insurance

Comprehensive vision insurance plan.

View Splash Financial's employee benefits
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Splash Financial

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Splash Financial hiring Senior Operations Data Analyst • Remote (Work from Home) | Himalayas