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Spade RecruitingSR

Remote Customer Service Representative (Entry-Level)

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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Who We Are

We’re a people-first organization on a mission to protect families and empower careers. For more than 60 years, we’ve helped working-class individuals across North America secure their financial futures — while giving our team the tools, training, and flexibility to build a career that fits their life.

What sets us apart isn’t just what we do, but how we do it. We value integrity, growth, and community. Every member of our team plays a key role in creating a supportive, growth-oriented culture where success is earned through effort, teamwork, and purpose.

Through partnerships with unions, associations, and community organizations, we’ve built a reputation for delivering benefits people can trust. As we continue to expand, we’re looking for motivated professionals who want to make an impact while developing a meaningful, long-term career.


What You’ll Be Doing

In this role, you’ll be the first point of contact for families who rely on us for protection and peace of mind. Your focus will be helping them understand their benefit options, answering questions, and ensuring they feel confident about their coverage.

This isn’t a call-center job — it’s an opportunity to educate, connect, and make a difference. You’ll guide clients through important decisions, making sure every interaction is clear, respectful, and helpful. Over time, you’ll build relationships that last and contribute to the financial security of the people you serve.


Day-to-Day Responsibilities

  • Connect with clients to review their benefits and address questions or updates

  • Simplify complex coverage details so families can make confident decisions

  • Maintain consistent follow-up and personalized communication

  • Work closely with leadership to improve systems and client experience

  • Participate in training, mentorship, and ongoing professional development


Who Thrives Here

  • Excellent communicators who genuinely enjoy helping others

  • Organized, dependable self-starters comfortable working remotely

  • Team players who bring a positive attitude and strong work ethic

  • Individuals eager to learn, grow, and take on new challenges

  • Must be legally authorized to work in Canada or the United States

Experience in customer service, sales, or insurance is helpful — but not required. We’ll provide all the training and guidance you need to succeed.


Why You’ll Love It Here

  • Freedom to work from anywhere with a fully remote setup

  • Weekly pay and monthly bonuses based on performance

  • Hands-on mentorship and skill development from experienced leaders

  • Clear advancement opportunities with real potential for growth

  • A mission-driven culture built on support, collaboration, and purpose

  • The chance to make a real difference in the lives of families every day

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

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Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

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Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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Spade Recruiting hiring Remote Customer Service Representative (Entry-Level) • Remote (Work from Home) | Himalayas