Sales Support Product Analyst

Who We Are

With a comprehensive lineup of Vehicle Protection plans, Sonsio offers industry-leading programs that cover Tire Road Hazard Protection, Appearance, Parts & Labor Warranties, Mechanical Advisory, and other critical consumer services. These benefits provide vehicle owners with affordable and valuable coverages to keep their vehicles on the road safely, and also maximize the resale value by keeping the appearance of their vehicles like-new.

Sonsio Vehicle Protection is committed to innovation and excellent customer service. Since our inception in 1984, Sonsio has been a leader in the automotive industry—serving more than 74,000 dealerships, F&I service providers, manufacturers, insurance companies, parts suppliers, retail chains, and many independent retailers across all 50 states, Canada, and Puerto Rico.

We understand the challenges and complexities that our partners face when it comes to offering vehicle protection plans. There is no one-size-fits-all. Every business we help is different and has their own set of challenges. That’s why, when you partner with Sonsio, we work with you to provide a custom solution designed to improve customer acquisition and retention and increase profitability.

And when it comes to managing claims, you don’t have the time or resources to worry about the headaches. Sonsio provides end-to-end support and decades of expertise to give customers the highest quality services with a world-class customer experience.

Base Pay Range:

This position supports Sonsio’s risk team by delivering high-quality financial, product, and competitive analysis across various business segments. The role is ideal for individuals with strong analytical skills and a desire to apply quantitative methods to real-world business challenges. You’ll gain hands-on experience in product development, F&I sales support, and competitive benchmarking, while working closely with cross-functional teams to enhance pricing strategy, profitability, and market positioning.

As a Sales Support & Product Analyst your essential job functions will include the following:

Sales Support

• Support F&I sales efforts with customized reporting, program insights, and dealer-level recommendations.
• Collaborate with internal partners in Sales, Operations, and Risk to improve efficiency, data accuracy, and reporting tools.
• Prepare clear and actionable reports and presentations for senior leadership and field teams.
• Assist in cross functional projects that enhance dealer engagement and sales performance.
• Respond to field inquiries and support alignment between product offerings and dealer needs.

Product Analytics

• Analyze premium, claims, and operational data to support risk assessment, pricing, and profitability strategies.
• Assist in the development, launch, and refinement of Sonsio’s F&I products through performance analysis and market research.
• Conduct competitive and market analysis to evaluate trends, pricing strategies, and product positioning.
• Translate large datasets into actionable insights that support better decision-making.
• Learn and apply pricing, actuarial, and product development methods to support internal recommendations.
• Support pricing strategy through rate development, claim forecasting, and profitability modeling at the contract, dealer, and program level.
• Monitor performance of new and existing programs, flagging risks or trends as needed.
• Participate in ad hoc projects that support overall risk and product objectives.

Other Duties as Assigned

Position Requirements

• 3+ years of experience in data analysis, financial modeling, product management, or a related role, ideally within the automotive or F&I sector.
• Bachelor or Associates degree in Actuarial Science, Mathematics, Statistics, Economics, Business Administration, Finance, Automotive Management, or a related field — or equivalent work experience in the automotive, insurance, or F&I industry.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Knowledge of F&I products and industry practices is a plus.
• Proficiency in Microsoft Excel and Office Suite.
• Experience with SQL required.
• Familiarity with at least one statistical or programming language preferred (e.g., VBA, Python, R, SAS).
• Experience with Power BI or other data visualization tools is a plus.

Competencies Required

Analytical and Critical Thinking

Communication

Customer Focus

Collaboration

Learning Agility

Physical Job Requirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time.
• Travel as required (<10%).

Drug Policy

• Sonsio is a drug-free environment. All applicants being considered for employment must pass a pre-employment background check, drug screening before beginning work.

Why Sonsio: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Sonsio is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Sonsio’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.