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Senior Product Manager, Platform Ecosystem

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward.

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1,001-5,000

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Slack is where work happens. It's a collaboration hub where the right people and the right information come together, helping everyone get work done. 

Our Developer Platform supports this mission by providing an engagement layer connecting people and information across different software. A typical enterprise has over one thousand pieces of software, creating silos of data and events!

Our goal is to empower everyone to automate administrative tasks and exchange data between silos to reduce context switching, increase productivity, and improve their working life. The platform ecosystem supports our mission by meeting our customers where they are: interoperability with their tools in Slack.

We’re looking for an experienced product manager with a background in app/developer platforms, third-party ecosystems, or marketplaces to define and drive the Slack Platform’s ecosystem strategy. 

This roadmap includes our third-party app distribution (App Directory), identity-based experiences (Sign in with Slack), and integrations that make it easy to bring data into Slack. In this role, you’ll work alongside Developer Relations, Business Development, Product Marketing, Design, and Engineering to execute the ecosystem vision.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, creative, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

  • Work with your product, design, and engineering peers to create a vision to drive 10x platform activity through a partner ecosystem strategy 

  • Own and manage the roadmap to deliver on the needs of people who build Slack apps across a range of technical levels and capabilities; always prioritizing business opportunities from multiple inputs to maximize ROI

  • Create new APIs to allow easier creation of new Slack app capabilities. Launching new services to support Slack developers and reduce friction for Slack development.

  • Work cross functionally with Business Development and Product Marketing to support product efforts

  • Leverage quantitative and qualitative data to build an understanding of Slack app developers necessary for a healthy ecosystem

  • Understand our business strategy, identify business problems and opportunities that can change the trajectory of the business

What you should have

  • 5+ years of experience as a product manager working on partnerships, developer platforms or low-code platforms, or marketplaces with external stakeholders; go-to-market and monetization interest or experience is optional but a plus.

  • Track record of managing complex internal and external stakeholders to craft creative, “win win” solutions

  • Strong understanding of software engineering; ability to ask questions to understand how technical decisions impact your team and API users

  • Big picture thinking with a growth mindset and ability to lead a team through ambiguity; you are a strategic thinker that understands the competitive landscape and can balance multiple stakeholder needs

  • Superior written and verbal communication skills; you can inspire, influence, and rally cross-functional partners

  • Comfortable making decisions without consensus; you help others understand the “why” and bring them along.

  • Data-informed decision maker; strong analytical skills paired with a commercial mindset

  • Strong product sense and desire to understand Slack developers and users of varying skill levels and technical capabilities - their abilities, needs, and how they work

For Colorado-based roles: Minimum annual salary of $150,200. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

About this role

August 28th, 2022

June 29th, 2022

Full Time

To apply, you must have a permit to work in this country.
Slack is hiring for this role in these timezones.
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About Slack

Learn about Slack and their company culture.

View company profile

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

Work with us

We’re on a mission to make working life simpler, more pleasant
and more productive — for everyone.

Help improve people’s working lives

People the world over spend a lot of time and energy on work. It can be a source of identity and inspiration, but it can also be a source of anxiety and frustration — so it’s important people know their contribution matters. Helping improve people’s experience of working life is one of the things we, as Slack, have set out to do.

That starts with our own team.

We’re building a strong, diverse team of curious, creative people who want to find a purpose in their work and support each other in the process. We work hard and we play to win… within normal business hours. And then we go home.

That balance is important: It enables us to truly do the best work of our lives. As a result, we create a place where all kinds of work happens — and happens well — all while working alongside people we respect and admire.

Our core values

These are some of the values we live by, as a company. We work by them, too: we’re building a platform and products we believe in — knowing there is real value to be gained from helping people, wherever they are, simplify whatever it is that they do and bring more of themselves to their work.

  • Empathy

  • Courtesy

  • Thriving

  • Craftsmanship

  • Playfulness

  • Solidarity

Working and thriving

We want people to thrive at Slack; we believe you do your best work when you feel your best. Here are a just a few benefits we’re proud to provide our team.

  • Just for You: Receive an annual allowance for professional development, plus a monthly stipend you can use towards anything. That means anything — a gym membership, your pet sitter, a new work look. Whatever matters most to you.

  • Health & Wellness: Free medical, dental and vision for you and your family — Slack pays 100% of your premiums.

  • Parental Leave: A lot of us have families, of all shapes and sizes and types, and we welcome each new addition with generous parental and new child bonding leave.

  • Happier Weekdays: A meeting-light culture (or we try, at least), guest speakers, and opportunities to get to know your team better through things like weekly catered lunch and breakfast, Thursday Socials, and game nights. But we don’t stay in the office 24/7.

Tech stack

Learn about the technology and tools that Slack uses.

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Benefits and perks

Learn about the benefits and perks that Slack provides.

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Equity benefits

Allows contributions up to 10% of base salary. 15% discount on purchase price of stock

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Employee assistance program (EAP)

We offer an employee assistance program focused on mental health.

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Home office budget

WFH stipend to make remote work, work.

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Learning and development budget

$5,000 educational assistance.

View all employee benefits
View all employee benefits

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