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Lead Design Operations Manager, Platform - Slack

We’re looking for an experienced design operations manager to join the Slack DesignOps team.




Icons/design/feather/country/us United States

We’re looking for an experienced design operations manager to join the Slack DesignOps team. This is an opportunity to lead program management for the product design of one of Slack’s most strategic, ambitious, and innovative product teams.

You’ll be a part of our platform design leadership team, supporting high quality design work, operational efficiencies, in product demos, and driving efficient delivery. There’s a whole lot to the world of Slack design, so you’ll have a chance to work across a large roadmap of exciting projects. You’ll be a trusted partner to cross-functional peers across the several feature teams which span multiple product pillars. Your knowledge of design practices and product development methodologies will make you a critical part of communication and management from concept to delivery (and all the fascinating, winding bits between.)

So, if you’re passionate about design and product, thrive when building trusting, collaborative partnerships, geek out on process and have fun doing it… we have a job for you!

The majority of the team is based in San Francisco and New York, but this is a remote-friendly position. This role reports into the Sr. Director of Design Operations. 

What you'll do:

  • Partner closely with our SVP of Design, Platform to ensure strategic vision is executed within given timelines and design quality standards.

  • Act as a bridge between the design team and the engineering and product management teams on key initiatives.

  • Collaborate with IC designers, content strategists, researchers.

  • Identify team needs with regards to process, tools, documentation, asset management, etc.

  • Balance multiple inputs of priorities and needs, making sure inter-dependencies are understood and planned for effectively.

  • Capture design requirements and project goals.

  • Craft and manage schedules.

  • Communicate project and program status.

What you’ll bring to the team:

  • 5+ years of relevant experience.

  • Hands on experience working with in-house product design teams

  • Real passion for user experience and design.

  • An understanding of design quality and product strategy.

  • An understanding of the design and product development process.

  • Strong verbal, presentation, and written communication skills.

  • Strong conflict resolution and negotiation skills.

  • Ability to manage in an environment of ambiguity with diverse partners.

  • Ability to work across multiple complex programs.

  • Nice to have: prior experience working with design research.

  • Nice to have: experience working with both product and marketing teams.

For Colorado-based roles: Minimum annual salary of $142,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

About this role

February 9th, 2022

January 10th, 2022

Full Time

To apply, you must have a permit to work in this country.
Icons/design/feather/country/us United States
Slack is hiring for this role
 in these timezones.
Icons/design/feather/country/us All US timezones (+/- 2 hours)
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Icons/design/dot -10.00
Icons/design/dot -9.50
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Icons/design/dot 12.75
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Icons/design/dot 14.00

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About Slack

Learn about Slack and their company culture.

View company profile

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

Work with us

We’re on a mission to make working life simpler, more pleasant
and more productive — for everyone.

Help improve people’s working lives

People the world over spend a lot of time and energy on work. It can be a source of identity and inspiration, but it can also be a source of anxiety and frustration — so it’s important people know their contribution matters. Helping improve people’s experience of working life is one of the things we, as Slack, have set out to do.

That starts with our own team.

We’re building a strong, diverse team of curious, creative people who want to find a purpose in their work and support each other in the process. We work hard and we play to win… within normal business hours. And then we go home.

That balance is important: It enables us to truly do the best work of our lives. As a result, we create a place where all kinds of work happens — and happens well — all while working alongside people we respect and admire.

Our core values

These are some of the values we live by, as a company. We work by them, too: we’re building a platform and products we believe in — knowing there is real value to be gained from helping people, wherever they are, simplify whatever it is that they do and bring more of themselves to their work.

  • Empathy

  • Courtesy

  • Thriving

  • Craftsmanship

  • Playfulness

  • Solidarity

Working and thriving

We want people to thrive at Slack; we believe you do your best work when you feel your best. Here are a just a few benefits we’re proud to provide our team.

  • Just for You: Receive an annual allowance for professional development, plus a monthly stipend you can use towards anything. That means anything — a gym membership, your pet sitter, a new work look. Whatever matters most to you.

  • Health & Wellness: Free medical, dental and vision for you and your family — Slack pays 100% of your premiums.

  • Parental Leave: A lot of us have families, of all shapes and sizes and types, and we welcome each new addition with generous parental and new child bonding leave.

  • Happier Weekdays: A meeting-light culture (or we try, at least), guest speakers, and opportunities to get to know your team better through things like weekly catered lunch and breakfast, Thursday Socials, and game nights. But we don’t stay in the office 24/7.

Tech stack

Learn about the technology and tools that Slack uses.

View tech stack

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