Sales Manager

Hi, we're Shake 👋 We're on a mission to help companies grow with online reviews, whether 1st party (on their business) or 3rd party (on other businesses). We leverage big data to enable workflows that have never been seen before, with a software as a service approach in Reviewshake and data as a service approach in Datashake.

We're an established high-growth business with thousands of paying customers and a team of 20+, and are searching for a Sales Manager (Remote) that can help us get the company to the next stage. You're a proactive, sharp and self-motivated individual who is eager to learn and take ownership across our products. You love communicating and working with others in your team towards success, taking us from where we are now to where we want to be!

Being bootstrapped (not venture-backed) and fully remote, we don’t strive for growth at all costs, and are building a company that we can be proud of, and enjoy working for.

Job requirements

This is a fast-paced role that puts you in the center of the action while spearheading our sales efforts. You should be confident, passionate and are filled with positive energy, much like the Shake team at large. Strong candidates will have the following qualifications and responsibilities:

• Establish a 30-60-90 day plan with our CEO to ramp up quota expeditiously

• Develop new business with new and existing clients and/or identify areas of improvement to meet sales quotas

• Serve as the lead point of contact for all customer account management matters

• Build and maintain strong, long-lasting client relationships

• Negotiate contracts and close agreements to maximize profits

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Assist with challenging client requests or issue escalations as needed

About you:

• You have a native command of the English language, both in written and verbal communication

• Proven experience supporting and guiding to direct reports by participating and leading in prospect meetings or engaging other Shake resources as required

• You have built accountability within your previous sales teams, from hitting KPIs to activity tracking

• Track record of building winning teams, including recruiting, hiring, and training

• Coaching direct reports on strategies to drive sales wins

• Supporting the onboarding process of new team members and share your knowledge with other teams

Our ideal candidate has:

• 3+ yrs of sales leadership experience, managing a team of quota-carrying salespeople.

• Proven successful experience in leading SDRs and Account Executives

• Proven ability to create high performing teams and lead them to success

• Excellent presentation and executive engagement skills

• Excellent negotiation skills

• A self-starter that can thrive in a fast-paced environment

Nice to have:

• Prior experience working within the Software/Data (SaaS, DaaS) space

• Experience selling complex solutions is preferred

• Capable of successfully managing significant prospect/client escalations and issues

• Strong leadership capabilities

Benefits:

• Competitive base salary and commission

• Work from anywhere and/or our 🇵🇹 Lisbon office (we're hybrid!)

• 26 days paid time off

• Co-work expenses covered (up to $300/m)

• $500/year learning budget