Manager, Client Reporting

about revology

revology is a technology-enabled healthcare revenue cycle management (RCM) firm providing outsourced services to hospitals, health systems, and physician groups. Our tech smart-from-the-start strategy enables us to break through conventional barriers and empower each revologist to drive a higher standard of revenue cycle performance. This is possible because we spend our lives in the sweet spot where smart tech and good humans reach their highest potential and maximize outcomes.

At revology, we are committed to stewarding and empowering an inclusive environment within our company and our communities. While we believe in “culture” - we don’t believe in “culture fit”. We encourage every single revologist to bring their unique perspective, lived experience and authentic selves to the table. revology is an equal opportunity employer and we encourage everyone to apply for our available positions - including women, people of color, individuals with disabilities and those in the LGBTQIA+ community.

Role:Manager, Client Reporting

Location:Remote. Must work in a location within the United States.

Travel:Less than 10%

Classification:Exempt

Reports to:Client Success Leadership

Salary Range: Commensurate with experience

About the Role

The Manager, Client Reporting plays a critical role in the delivery of client-facing reporting solutions and the continuous improvement of internal data operations. This role bridges the gap between technical data analysis and client success, with a focus on driving insights through clean, elegant, and actionable reporting. This working manager role will lead a team of analysts and will collaborate closely with stakeholders across client success, services, product and engineering to ensure the successful execution of client reporting strategies.

responsibilities

• Oversee the delivery and continuous improvement of scheduled and ad-hoc client reporting packages, dashboards, and data visualizations for both external and internal stakeholders.
• Manage and lead the Data Analysts, supporting their professional growth and ensuring timely, accurate data outputs.
• Collaborate with cross-functional teams to understand client data needs and translate them into scalable, repeatable reporting solutions.
• Utilize SQL and other data tools to access, transform, and analyze complex datasets from multiple sources.
• Translate complex client and internal stakeholder requests into clear, actionable, and easy-to-understand reporting outputs. The ability to interpret ambiguous or evolving requests, identify the true business need, and deliver insightful reports that align with client expectations.
• Ensure high-quality data standards by implementing validation checks and quality assurance processes across reporting workflows.
• Develop and maintain dashboards and other tools that help internal and external stakeholders monitor key revenue cycle and performance metrics.
• Develop documentation and training materials for internal teams on reporting capabilities and interpretation.
• Present reporting insights to leaders, explaining complex revenue cycle metrics in understandable terms.
• Act as a subject matter expert in the intersection of data analytics and client success, providing strategic insights to support client outcomes.
• Partner with product and engineering teams to improve data infrastructure and drive operational efficiency in reporting delivery.
• Bring an agile and engineering mindset to address complex problems, identify opportunities and craft creative solutions.
• Positively and deliberately engage with colleagues - external and internal - to foster collaborative and productive relationships.
• Conduct self in alignment with Revology values.
• Comply with and hold with utmost regard all compliance requirements to protect patient privacy and confidentiality.
• Stay curious, kind and contribute positively to the Revology culture. The health + harmony of the team is everybody’s responsibility at Revology.

The statements stated in this job description reflect the general duties as necessary to describe the basic function, essential job duties/responsibilities, job requirements, physical requirements and working conditions typically required, and should not be considered an all-inclusive listing of the job. Individuals may perform other duties as assigned, including work in other functional areas to cover absences

or relief, to equalize peak work periods or otherwise balance the workload.

requirements

• 3–5 years of experience in data analytics, client reporting, or business intelligence, preferably in a SaaS environment.
• Experience querying large, complex datasets; proficiency in SQL is highly preferred.
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker, Quicksight, Domo).
• Experience in the healthcare industry, with a strong preference for revenue cycle management knowledge.
• Self-starter with the ability to manage multiple priorities in a fast-paced, sometimes ambiguous environment.
• Excellent analytical, critical thinking, and communication skills—ability to distill complex data into compelling stories and visualizations.
• Experience leading and mentoring data analysts.
• Previous experience in a client-facing or client-success role is highly desirable.
• Experience working in a startup or high-growth environment is preferred.

remote work requirements

Internet capability must be a high-speed internet connection of 40 Mbps speeds or greater.

physical requirements

Must be able to perform physical activities, such as, but not limited to: moving or handling (lifting, pushing, pulling and reaching overhead) office equipment and supplies weighing 1 to 25 lbs. unassisted. Frequently required to sit for extended periods during the workday. Manual dexterity and visual acuity required. Must be able to communicate effectively on the telephone and in person.

working conditions

Work will generally be performed indoors in an office environment. Must maintain a professional appearance and manner.

employment eligibility

Candidates must be legally authorized to work in the United States without sponsorship.