Pitch Hit & Run Manager (Contract)

This W-2 contract role (estimated 4–5 months, through November 15, 2026) will support the growth and success of the Pitch, Hit & Run (PHR) program through strong relationship management, operational oversight, and data-driven insights. The role serves as a key liaison to Minor League Baseball clubs and other external partners, strengthening engagement, expanding participation across all levels of the program, and ensuring a strong partner experience. By overseeing event operations, managing end-to-end data processes, and delivering actionable reporting, this role helps drive seamless execution and continuous improvement throughout the 2026 season.

Job Responsibilities:

• Own day-to-day relationship management for an assigned portfolio of MLB and MiLB clubs, driving engagement and participation through proactive outreach and consistent follow-through.
• Own outreach and activation plans across assigned geographic territories, partnering with internal stakeholders to increase local host participation and improve retention.
• Serve as a key liaison between Pitch, Hit & Run and the broader baseball and softball community, representing the program with professionalism and sound judgment.
• Execute partnership activation with organizations that operate Pitch, Hit & Run competitions, ensuring partners have what they need to drive participation and deliver a strong experience.
• Enable community-based and Little League organizations by translating program requirements into clear guidance, tools, and repeatable practices.
• Support key account and national organization relationships (for example: GameChanger, Babe Ruth Baseball, and Little League) by owning assigned deliverables, follow-ups, and coordination, in alignment with the team’s shared ownership model.
• Own the operational plan for local host events and Team Championships, including schedules, timelines, documentation, and cross-functional coordination.
• Lead Team Championships communications planning and coordination in partnership with coordinators, ensuring messaging is accurate, timely, and consistent for parents and athletes.
• Serve as an on-site operations lead for key events as needed, anticipating issues and driving resolution to ensure successful delivery.
• Serve as the day-to-day owner of the LeagueApps partnership operations, including intake, data flows, issue triage, and coordination with internal and external partners.
• Lead end-to-end data operations for participation, registration, event, and results data (including host sheets and participant sheets), partnering with coordinators and external stakeholders to ensure accuracy and timeliness.
• Serve as the point person for data-related communication, issue resolution, and system updates, escalating risk and recurring issues with clear recommendations.
• Maintain the accuracy and functionality of registration systems, reporting platforms, and event data through regular audits and continuous improvement.
• Lead results tracking and finalization, ensuring validation steps are followed and stakeholders have what they need to confirm completeness.
• Build and maintain reporting tools, dashboards, and tracking systems; package insights and recommendations for leadership to support decision-making.
• Identify trends, root causes, and opportunities to improve program execution and partner experience; propose process changes within the role’s scope.
• Collaborate cross-functionally with Events, Marketing, and PHR Coordinators to align communications, data, and execution, including marketing recognition and congratulations campaigns tied to championships.
• Represent the program at conventions and partnership events as needed (for example: ABCA, Boys & Girls Club events, and MLB partnership events).

Minimum Qualifications:

• Bachelor's Degree from an accredited college or university
• Former experience playing or coaching collegiate sports (preferably baseball or softball)
• 4–5 years of experience in event operations, relationship building, and program/partner development
• Strong understanding of the youth baseball/softball landscape
• Experience managing event data operations, registration platforms, and reporting dashboards
• Experience in partnership activation and stakeholder communications planning
• Available to work weekends and travel based on event dates
• Exceptional organizational skills, attention to detail, and proven ability to meet deadlines
• Exceptional written and oral communication skills
• Strong work ethic with team player mentality
• Experience working directly with MLB/MiLB clubs, youth sports partners, or national governing bodies (preferred)

More about the role:

• Classification: W-2 contractor (temporary assignment, estimated length 4-5 months, with a potential contract-to-hire opportunity)
• Travel: Frequent travel, 2-3 weekends per month
• Work Schedule: Monday-Friday with frequent nights and weekends
• Location: Remote role with travel required
• Compensation Structure: This is an hourly, non-exempt role with an hourly rate of $34.19/hour.
• Supervisory Responsibilities: None