PracticeTek hiring RCM Client Success Manager II • Remote (Work from Home) | Himalayas
PracticeTekPR

RCM Client Success Manager II

PracticeTek provides a collection of software and payment solutions for the retail healthcare market, serving specialties like dental, chiropractic, and optometry to streamline operations and enhance patient care.

PracticeTek

Employee count: 201-500

United States only

We are seeking a RCM Client Success Manager II to join our team at PracticeTek, a large and established healthcare technology company. As a key member of our RCM department, you will be responsible for managing client relationships, addressing inquiries, and identifying process improvements. The ideal candidate will have a strong background in Revenue Cycle Management, excellent communication skills, and experience in client-facing roles.

Requirements

  • Bachelor's Degree preferred and/or training or equivalent combination of education and experience
  • 8+ years’ experience in Revenue Cycle Management, including knowledge of billing, common denials, posting, electronic transaction formats and overall practice management in a small practice setting
  • 5+ years' experience in a client facing role with proven ability to manage client accounts, build strong professional relationships, and deescalate client challenges

Benefits

  • Competitive salary
  • Opportunities for growth and development
  • Collaborative and dynamic work environment

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About PracticeTek

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PracticeTek is dedicated to simplifying the complexities of healthcare for private practices, allowing clinicians to focus on what matters most: their patients. Many healthcare providers face the challenge of balancing exceptional patient care with the demanding administrative and technological burdens of running a practice. This is why PracticeTek offers a comprehensive suite of software solutions designed to streamline every aspect of practice management. From attracting new patients to simplifying the billing process, our tools are built to empower growth and efficiency. We serve a diverse range of retail healthcare sectors, including dental, orthodontic, chiropractic, optometry, and dermatology practices, providing them with the technology to enhance the patient experience and drive better outcomes.

Our customers are at the heart of everything we do. We understand that for a practice to thrive, it needs more than just clinical expertise; it requires a seamless operational workflow. PracticeTek's solutions address this by automating and integrating critical functions such as patient intake, appointment scheduling, electronic health records, and payment processing. By providing a unified platform, we help reduce the workload for staff, minimize overhead costs, and provide actionable insights through data analytics. This allows practitioners to not only improve patient care but also to build a more profitable and sustainable business. We partner with founders and entrepreneurs in the healthcare software space, fostering a collaborative ecosystem where innovation flourishes and the future of healthcare is shaped for the better.

Employee benefits

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Health Coverage

Comprehensive health insurance coverage.

Paid Vacation and Holiday

Paid time off for vacations and holidays.

Performance Bonus

Bonus opportunities based on performance.

Retirement Savings

Retirement savings plans, including 401(k).

View PracticeTek's employee benefits
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PracticeTek

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