United States onlyThis is a remote position.
NDIS Compliance & Intake Specialist (Remote)
About PeoplePartners
- At PeoplePartners, we’re building careers people actually want — not just jobs people settle for. As aGreat Place to Work certified company, we’ve created a culture where people come first, growth is intentional, and your impact is felt.
- You’ll collaborate with global clients, gain international exposure, and be part of a team that values clarity, support, and continuous improvement. It’s a place where structure meets opportunity — and where doing great work is recognized and rewarded.
- If you’re looking for a team that’s invested in both your success and your experience, you’ve found it.
Role Overview
- If structure had a strategist and compliance had a champion — this role would be both.
- As anNDIS Compliance & Intake Specialist, you’re the force behind getting things right from the very start. You don’t just onboard — you set the standard. From ensuring every document is audit-ready to guiding new hires with clarity and confidence, you make sure nothing slips through the cracks.
- It’s equal parts precision and people: owning processes, upholding NDIS standards, and creating a seamless onboarding experience that sets support workers (and the business) up for success.
Key Responsibilities:
- Manage end-to-end onboarding of support workers.
- Ensure all documentation is complete, accurate, and audit-ready.
- Train new staff on internal systems, processes, and compliance requirements.
- Act as the point of contact between new hires and supervisors during onboarding.
- Maintain accurate records and documentation.
- Ensure compliance with NDIS standards and regulations.
- Support audits, reporting, and regulatory requirements.
- Track compliance updates and communicate changes to the team.
- Identify compliance risks or process gaps and address them proactively.
Requirements
Required Qualifications (Must-Have):
- 2+ years of experience in the NDIS space.
- Experience in compliance, onboarding, or HR administration.
- Strong understanding of NDIS standards and requirements.
- Experience with care management platforms (e.g. Carelink, Brevity, Lumary, ShiftCare, Visual Care or similar).
- Experience with HR / people systems (e.g. BrightHR or similar).
- Proficiency in Microsoft Office / Microsoft Suite and Google Drive.
- Strong documentation, reporting, and administrative skills.
- Strong attention to detail and organizational skills.
- Effective written and verbal communication skills.
Preferred Qualifications:
- Experience with project or workflow management tools.
- Experience improving or optimizing onboarding or compliance processes.
- Experience supporting audits or regulatory reviews.
- Experience training or guiding new staff.
Why Join PeoplePartners
At PeoplePartners, you’ll be part of a team that values doing things right — and supports you in doing your best work every day.
- Work with international clients and gain global exposure.
- Be part of aGreat Place to Work certified, people-first culture.
- Competitive salary and benefits package.
- HMO coverage and paid leave benefits.
- Remote-first setup with structured support.
- Ongoing learning and development opportunities.
- Engaging team activities and a collaborative environment.
- A culture built on accountability, respect, and continuous improvement.
If you’re someone who thrives on structure, values accuracy, and wants to play a key role in delivering quality outcomes — this is your opportunity to make a real impact.Apply now and help set the standard from day one.
Work Details
- Work Setup:Remote (Philippines-based).
- Schedule:Monday to Friday | Day-shift (AEST).
- Employment Type:Full-time.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
