United States onlyThis is a remote position.
AU RTO Enrollments Support Officer (Remote)
About PeoplePartners
- At PeoplePartners, we’re all about creating careers that move people forward.
- As a Great Place to Work certified company, we’ve built a culture where people genuinely come first — where growth is intentional, opportunities are global, and your work has real impact. We partner with forward-thinking organizations across the world, giving you exposure to international standards, diverse teams, and meaningful career pathways.
- It’s a workplace that feels energizing, supportive, and built for people who want to keep evolving.
Role Overview
- Step into a role where structure meets purpose.
- As an AU RTO Enrollments Support Officer, you’ll play a key role in helping future students navigate one of the most important decisions they’ll make — their education. You’ll be the steady guide behind the scenes and in conversations, making complex processes feel simple and clear.
- It’s about turning interest into action, questions into clarity, and processes into seamless experiences — all while ensuring every enrolment is handled with accuracy and care.
Key Responsibilities:
- Manage inbound enquiries from prospective students via calls, email, and CRM systems.
- Support students through the enrolment process from enquiry to completion.
- Conduct eligibility checks and suitability assessments.
- Provide accurate information on courses, funding, and entry requirements.
- Maintain accurate student records across CRM and internal systems.
- Ensure all enrollments meet RTO compliance and regulatory standards.
- Coordinate with internal teams to support timely and accurate enrollments.
Requirements
Required Qualifications (Must-Have):
- 2+ years experience in enrollments, admissions, administrative support, or similar roles.
- Experience handling enquiries and guiding individuals through structured processes.
- Proficiency in CRM systems and data management.
- Strong attention to detail and organizational skills.
- Ability to manage workload while maintaining accuracy and compliance.
Preferred Qualifications:
- Experience working with Australian RTOs or education providers.
- Familiarity with compliance and regulatory requirements in education or training environments.
- ASQA, AQF or VET Quality Framework.
- aXcelerate (Student Management System), Google Workspace & Student Convert.
Why Join PeoplePartners
- Be part of a Great Place to Work certified company with a people-first culture.
- Permanent work-from-home setup with reliable, long-term opportunities.
- Work with international clients and gain global exposure.
- Clear career growth pathways and internal mobility.
- Access to continuous learning and development programs.
- Collaborative, supportive leadership and team environment.
- Regular engagement activities that keep work meaningful and connected.
If you’re looking for a role where precision meets purpose — and where your work directly supports someone’s next big step — this is your opportunity. Apply now and grow your career with PeoplePartners.
Work Details
- Work Setup: 100% Work from Home.
- Schedule: Monday to Friday | Day-shift (AEST).
- Employment Type: Full-time.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
