United States onlyThis is a remote position.
AU Mortgage Broker Support Officer (Remote)About PeoplePartners
- At PeoplePartners, we’re all about connecting great people with opportunities that actually move their careers forward. As aGreat Place to Work certified company, we’ve built a culture that puts people first — where support, growth, and meaningful work go hand in hand.
- You’ll work with global clients, gain international exposure, and be part of a team that values initiative, reliability, and continuous improvement. It’s a fast-paced, modern environment where your contribution is visible — and your development is a priority.
Role Overview
- Behind every successful loan is someone making sure nothing falls through the cracks — that’s where you come in.
- As anAU Mortgage Broker Support Officer, you’ll be the engine that keeps deals progressing from application to settlement. You’ll navigate compliance, coordinate with stakeholders, and ensure every file is accurate, complete, and on track.
- This is a role for someone who thrives on structure, precision, and momentum — where your ability to manage details directly impacts successful outcomes.
Key Responsibilities:
- Manage loan applications from submission through to settlement.
- Conduct compliance checks and ensure documentation accuracy.
- Liaise with lenders, clients, and internal stakeholders.
- Perform data entry, file management, and document indexing.
- Handle client requests and ongoing loan maintenance.
- Support annual reviews and retention activities.
- Assist with administrative and light marketing tasks.
- Maintain workflows using CRM and task management systems.
Requirements
Required Qualifications (Must-Have):
- 2+ years experience in AU mortgage broking support.
- Strong understanding of compliance requirements in Australian finance.
- Hands-on experience with end-to-end loan processing.
- Experience using Apply Online (AOL) and CRM platforms.
- Strong organizational and time management skills.
- High attention to detail and accuracy.
- Ability to work independently in a remote setup.
Preferred Qualifications:
- Experience supporting high-volume brokers.
- Familiarity with lender policies and submission requirements.
- Ability to identify and improve workflow processes.
- Comfortable communicating with clients and stakeholders.
Why Join PeoplePartners
This is more than just a support role — it’s a chance to build a stable, long-term career with a company that invests in you.
- Work-from-home setupfor better focus and flexibility.
- Global client exposurein the Australian finance space.
- Career growth opportunitieswith ongoing learning and development.
- People-first culturebuilt on trust, collaboration, and respect.
- Engagement activities and team initiativesto keep you connected.
- Supportive leadershipthat empowers ownership and accountability.
- Stable, full-time rolewith a growing international client.
If you’re ready to take ownership, keep deals moving, and be the reason everything runs smoothly — this is your next step.
Work Details
- Work Setup:Remote (Work from Home).
- Schedule:Monday to Friday.
- Working Hours:Day-shift (AEDT).
- Employment Type:Full-time.
Ready to apply?If you’re an experienced AU broker support professional who knows how to manage loans end-to-end while staying compliant and organized — we’d love to hear from you.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
