# Parloa

Parloa is an AI company that automates customer service, providing a platform that enables businesses to manage a team of personal AI agents. Founded in 2018, it has grown rapidly, with offices in Berlin, Munich, and New York.

Source: https://himalayas.app/companies/parloa

## Company facts

| Fact | Value |
| --- | --- |
| Founded | 2018 |
| CEO | Malte Kosub |
| Employees | 201-500 |
| Markets | Customer Service Automation, Contact Center Solutions, Generative AI, Multimodal Communication, Voice Technology, Chatbot Platforms, Enterprise Software, Customer Experience Management, Low Code, and AI |
| Employee locations | Germany |
| Website | [parloa.com](https://parloa.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app) |

## FAQs

### Which countries does Parloa have remote employees in?

Parloa has employees in Germany.

### How much does Parloa pay?

Parloa has included a salary in 4 job posts on Himalayas. See [Parloa salaries](https://himalayas.app/companies/parloa/salaries) for the pay range of each role.

### When was Parloa founded?

Parloa was founded in 2018.

### Who is the CEO of Parloa?

Malte Kosub is the CEO of Parloa.

### How many employees does Parloa have?

Parloa has 201-500 employees.

### What industries or markets does Parloa operate in?

Parloa operates in the following markets: Customer Service Automation, Contact Center Solutions, Generative AI, Multimodal Communication, Voice Technology, Chatbot Platforms, Enterprise Software, Customer Experience Management, Low Code, and AI.

### What is Parloa's website?

Parloa's website is [parloa.com](https://parloa.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app).

### Where can I find Parloa on social media?

You can find Parloa on [LinkedIn](https://www.linkedin.com/company/parloa/).

## On Himalayas

| Page | Count |
| --- | --- |
| Salary data | [4 roles](https://himalayas.app/companies/parloa/salaries) |

## About Parloa

```text
Parloa is a leading AI company for the automation of customer service, founded in 2018 by Malte Kosub and Stefan Ostwald. The company’s mission is to enhance every customer interaction by making it as simple as conversing with a friend. Parloa focuses on improving the quality of customer service delivery through its innovative AI Agent Management Platform (AMP), which integrates advanced generative AI to bring personalized and natural-sounding conversations to contact centers.

The AMP platform allows businesses to manage the entire lifecycle of AI agents, from design and integration to deployment and performance monitoring. By leveraging Parloa’s low-code platform, companies can create highly skilled AI agents that engage customers in dynamic conversations without the constraints of scripted flows. The system is designed for multimodal applications, enabling seamless interactions across various channels such as voice, chat, and messaging apps. Parloa's platform ensures that enterprises can scale their customer support efficiently while maintaining a high level of service quality, supported by ISO 27001 and SOC 2 certifications for security and compliance.
```

## Parloa online

- [LinkedIn](https://www.linkedin.com/company/parloa/)
