United States onlyThe Technical Account Manager will act as a trusted advisor to our customers to help ensure efficient Palo Alto Networks' Unit 42 Managed Services adoption. The role will work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services.
Requirements
- 4+ years of relevant work experience in customer success, consulting, post-sales technical account management, and similar roles in the cybersecurity field
- Experience building out new programs and initiatives within an ever-evolving organization
- Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers
- Proven track record of managing customer escalations, balancing customer expectations, and negotiating successful resolutions
- Highly data-driven with a commitment to following process
- Previous experience with a Cybersecurity/SaaS solutions company and/or an enterprise software company highly desired
- Experience with enterprise security products and/or offerings
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off
- Tuition Reimbursement
- Relocation Assistance
India
Israel
United Kingdom
Australia
Canada only
Germany only
Switzerland only
