- Lead a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams)
- Maintain hyper focus on identifying pain in a customer’s environment and develop a business-orient point of view that compels them to act to solve for it
- Generate revenue by selling, managing, and developing existing client relationships
- Continuously “connect the dots” within your account base to develop broad relationships and engagement across targeted teams and leadership
- Ability to drive an “AND” business, which mates our frictionless, transactional sales model with a strategic, large deal selling motion, where each is applicable
- Prioritize opportunities and coordinate your internal team to provide the best customer experience and ensure 100% satisfaction
- Meet and exceed monthly, quarterly, and annual quota
- Use our sales methodology and processes optimally for all lead management and sales forecasting
- Foster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territory
- Dedication to conducting pipeline generation and account research
- Embrace our #takethelead and #runtogether values by continuously learning from feedback and experiences to be better and make your team better.
- 6+ years experience in field sales
- Maniacal focus on enabling Customer Success
- Experience leading a consultative sales approach in a multi-product, complex software environment
- Creativity, intellectual curiosity, business acumen, technical competence, grit
- Ability to qualify, execute, and close business opportunities under minimum guidance
- Positive can-do attitude with demonstrated track record in building, managing, and delivering, high performing sales results.
- Strong presentation, verbal and written communication skills
Desired Skills and Experiences
- Experience selling to Fortune 500 enterprise companies
- Advanced knowledge around DevOps
- Strong technical acumen, knowledge of engineering culture, and the ability to relate to the customer
- BS/BA Degree or higher or proven relevant work exp preferred
- Self starter and eternal learner, Has invested in self by purchasing sales training or other life enrichment courses.
- Competitive salaries and company equity
- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
- 401K with 1% match
- Pre-tax commuter benefits, FSA, cell phone allowance and more!
- Generous parental leave
- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
- Paid employee Volunteer Time - 20 hours per year
- Bi-annual company wide hack weeks
- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.
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About this role
May 10th, 2021
Job posted on
December 18th, 2020
About the companyIn an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations...
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