Himalayas logo
Ontario Teachers Insurance PlanOP

Customer Service Broker - Higgins Insurance, a part of Orbit Insurance Services

OTIP offers specialized insurance services tailored for Ontario's education community, promoting exceptional value and community support.

Ontario Teachers Insurance Plan

Employee count: 501-1000

Canada only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Are you looking for an opportunity to work within an organization that will recognize your unique abilities to care for clients throughout Atlantic Canada? You will be exposed to a fast paced, digital focused company that is evolving and constantly growing to meet the demands of group clients/members.

We are actively searching for individuals currently considering a new challenge that will really make a difference in their work lives. Higgins Insurance, a part of Orbit Insurance Services is growing their service team within Atlantic Canada and we would love the opportunity to get to know you better.

What You’ll Do:

As an Insurance Broker, you’ll play a critical role in helping members navigate their automobile and property policies with confidence. Reporting to the Service Senior Manager, you'll provide expert guidance, assess risk, and ensure every interaction is smooth, efficient, and positive.

Why You’ll Love This Role

Engage & Assist: Answer coverage inquiries, process policy changes, and ensure our members receive personalized, professional service every step of the way.

Resolve Challenges with Confidence: Handle concerns with care and professionalism - assessing issues, identifying solutions, and delivering resolutions that leave a lasting positive impression.

Be the Reason Members Stay & Grow: Build trust and connections by providing valuable insights into our insurance products and services, helping members make informed coverage decisions while identifying opportunities for growth.

Leverage Your Broker Expertise: Apply underwriting standards, assess risk, and ensure policies align with binding requirements - all while maintaining compliance with industry regulations.

Keep Things Organized: Process rewrites, maintain accurate records, and ensure all insurance transactions are efficiently documented and up to date.

Stay Informed: Work in a supportive, learning-focused environment where you'll collaborate with management, flag key issues, and stay ahead of industry developments.

This is more than just a job, it’s a chance to be part of a service-driven team that values expertise, problem-solving, and member satisfaction. If you're ready to bring enthusiasm, broker knowledge, and a customer-first mindset to a role that keeps you engaged every day, we'd love to hear from you!

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

  • Experience in personal lines, automobile and property insurance.
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
  • Superior time management and organizational skills to handle competing priorities.
  • Intermediate knowledge of Microsoft Office Suite applications and Epic.

We also consider your potential.If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

  • Rewarding salary and bonuses that truly value your dedication
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan for a financially confident retirement
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
  • Access to a wealth of learning resources, including LinkedIn Learning for professional development
  • Flexible work-from-home and hybrid options
  • Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Canada +/- 0 hours

About Ontario Teachers Insurance Plan

Learn more about Ontario Teachers Insurance Plan and their company culture.

View company profile

The Ontario Teachers Insurance Plan (OTIP) was established to serve the unique needs of Ontario’s education community, providing a wide variety of insurance products tailored specifically for educators. Founded over forty-five years ago, OTIP operates on the belief that educators deserve a not-for-profit insurance advocate dedicated to addressing their specific requirements. This philosophy has propelled OTIP to become a trusted name in the insurance industry, owned by four major education affiliates: AEFO, ETFO, OECTA, and OSSTF.

OTIP offers a full range of insurance solutions including group life, long-term disability, and health and dental coverage, as well as individual property and casualty insurance such as home and auto. With a workforce of over 600 employees, OTIP is deeply committed to providing outstanding member services that are tailored, personal, and responsive. Additionally, OTIP plays a significant role in supporting community initiatives through charitable programs such as the OTIP Bursary Program and sponsorships in schools aimed at enhancing educational experiences. Their proactive approach to member service and dedication to community engagement has established OTIP as a leader in the field of education-related insurance.

Claim this profileOntario Teachers Insurance Plan logoOP

Ontario Teachers Insurance Plan

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

11 remote jobs at Ontario Teachers Insurance Plan

Explore the variety of open remote roles at Ontario Teachers Insurance Plan, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Ontario Teachers Insurance Plan

Remote companies like Ontario Teachers Insurance Plan

Find your next opportunity by exploring profiles of companies that are similar to Ontario Teachers Insurance Plan. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Ontario Teachers Insurance Plan hiring Customer Service Broker - Higgins Insurance, a part of Orbit Insurance Services • Remote (Work from Home) | Himalayas