Himalayas logo
NokiaNO

Customer Solutions Architect

Nokia Corporation is a prominent telecommunications and technology company based in Finland, renowned for its innovative solutions and commitment to connecting people globally.

Nokia

Employee count: 5000+

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

The Customer Solutions Architect plays a critical role in providing Hyperscale customers with on-demand product support, onboarding, integrating, and optimizing optical transport solutions within Hyperscaler environments.

Requirements

  • Lead the onboarding and integration of DWDM transport systems in Hyperscaler production environments
  • Collaborate with Account Team, NPI,PLM, and Nokia training team to understand customer roadmap and develop customized remote and on-site training
  • Work programmatically with internal support teams to ensure mission readiness for new solutions
  • Provide hands-on support for installation, configuration, testing, and troubleshooting of optical hardware and software
  • Collaborate as lab-based SME with SE account team to validate design and transport solutions
  • Act as a technical liaison between customers and internal teams to drive product improvements and resolve complex customer solution requirements
  • Serve as a Hyperscaler Technical SME to the SE, CSEM, Tier 4 Technical Support, Engineering / R&D (RRT), and Deployment Team during highly complex technical escalations

Benefits

  • Professional growth and development opportunities
  • Diverse and inclusive work environment
  • Commitment to accessibility and equal employment opportunities

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Nokia

Learn more about Nokia and their company culture.

View company profile

Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics corporation founded in 1865. It has a rich legacy of innovation that includes pivotal contributions to the development of the telecommunications industry. Recognized as a technology leader across mobile, fixed, and cloud networks, Nokia's solutions have enabled numerous organizations to achieve a more productive, sustainable, and inclusive world. At the core of Nokia's philosophy is the aim to create technology that connects people and helps them act together. The company focuses on innovations that enhance the capabilities of networks, thereby allowing both service providers and enterprises to maximize their potential.

Nokia's operations span a wide range of technologies from the initial days in the paper and rubber industries through its evolution into a significant player in telecommunications and digital technology. Nokia is committed to investing in research and development, largely through its award-winning Nokia Bell Labs. This dedication to innovation ensures that the company remains at the forefront of the industry, driving advancements in areas such as 5G, network automation, and AI-powered applications. With approximately 86,700 employees and a significant presence in over 130 countries, Nokia continues to serve as a trusted partner for businesses and governmental organizations, delivering high-performance solutions that enable them to thrive in an increasingly digital world.

Claim this profileNokia logoNO

Nokia

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

7 remote jobs at Nokia

Explore the variety of open remote roles at Nokia, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Nokia

Remote companies like Nokia

Find your next opportunity by exploring profiles of companies that are similar to Nokia. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Nokia hiring Customer Solutions Architect • Remote (Work from Home) | Himalayas