# Netomi Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi has 23 open remote jobs on Himalayas. Source: https://himalayas.app/companies/netomi ## Company facts | Fact | Value | | --- | --- | | Founded | 2015 | | CEO | Puneet Mehta | | Employees | 51-200 | | Markets | AI, Personalization, Messaging, Customer Service, and SaaS | | Employee locations | United States | | Website | [netomi.com](https://netomi.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app) | ## FAQs ### Is Netomi hiring remotely? Yes, Netomi has [23 open remote jobs](https://himalayas.app/companies/netomi/jobs) on Himalayas. ### Which countries does Netomi have remote employees in? Netomi has employees in United States. Check the location requirements on each of its [open remote jobs](https://himalayas.app/companies/netomi/jobs). ### What benefits does Netomi offer? Netomi lists [7 benefits](https://himalayas.app/companies/netomi/benefits), including Retirement benefits, Healthcare benefits, Unlimited time off, Employee assistance program (EAP), and Learning and development budget. ### Does Netomi offer a four-day work week? Netomi does not list a four-day work week among its benefits. ### What is Netomi's tech stack? Netomi lists [45 technologies](https://himalayas.app/companies/netomi/tech-stack) in its tech stack, including Karma, Kubernetes, Salesforce, Sass, and InVision. ### When was Netomi founded? Netomi was founded in 2015. ### Who is the CEO of Netomi? Puneet Mehta is the CEO of Netomi. ### How many employees does Netomi have? Netomi has 51-200 employees. ### What industries or markets does Netomi operate in? Netomi operates in the following markets: AI, Personalization, Messaging, Customer Service, and SaaS. ### What is Netomi's website? Netomi's website is [netomi.com](https://netomi.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app). ### Where can I find Netomi on social media? You can find Netomi on [LinkedIn](https://linkedin.com/company/netomi), [Twitter](https://twitter.com/netomi_official), and [Facebook](https://facebook.com/officialnetomi). ## On Himalayas | Page | Count | | --- | --- | | Open remote jobs | [23 jobs](https://himalayas.app/companies/netomi/jobs) | | Employee benefits | [7 benefits](https://himalayas.app/companies/netomi/benefits) | | Tech stack | [45 technologies](https://himalayas.app/companies/netomi/tech-stack) | ## About Netomi ```text Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. We work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The Netomi platform instantly and autonomously responds to over 50% of a company’s customer service tickets across email, social and chat. We leverage a combination of natural language understanding to accurately respond to tickets with precision and speed. The platform uses deep learning to continuously improve over time. The Netomi platform easily integrates with core business systems including Order Management Systems, CRM platforms and Inventory Management systems to resolve customer service tickets, not simply respond to incoming queries. The platform also enables predictive and proactive support, leveraging product, customer lifecycle and contextual triggers to anticipate needs and solve customer issues before they happen. Netomi combines the best of machine and human intelligence. The AI responds to the everyday support tickets, freeing up human agents to manage more complex tasks. Agents are more fulfilled as mundane tasks are eliminated, and customer happiness soars with faster resolutions. Backed by Index Ventures, Bowery Capital and Y Combinator, Netomi has offices in Silicon Valley, New York and India. ``` ## Open remote jobs at Netomi | Job | Seniority | Employment type | Location restrictions | | --- | --- | --- | --- | | [Software Development Engineer In Test - I](https://himalayas.app/companies/netomi/jobs/software-development-engineer-in-test-i) | | Full Time | India | | [Head of QA](https://himalayas.app/companies/netomi/jobs/head-of-qa-3902014727) | | Full Time | India | | [Sr. Agentic Product Manager (North America)](https://himalayas.app/companies/netomi/jobs/sr-agentic-product-manager-north-america) | | Full Time | Bermuda, Canada, Greenland, Mexico, Saint Pierre and Miquelon, United States, United States Minor Outlying Islands | | [DevOps Architect](https://himalayas.app/companies/netomi/jobs/devops-architect) | | Full Time | United States | | [Agentic Engineer Level II/III](https://himalayas.app/companies/netomi/jobs/agentic-engineer-level-ii-iii) | | Full Time | India | | [Senior Data Scientist (Agentic Solutions)](https://himalayas.app/companies/netomi/jobs/senior-data-scientist-agentic-solutions) | | Full Time | India | All jobs: [Netomi remote jobs](https://himalayas.app/companies/netomi/jobs) ## Employee benefits - Retirement benefits - Healthcare benefits - Unlimited time off - Employee assistance program (EAP) - Learning and development budget - Paid parental leave - Company retreats ## Tech stack - Karma - Kubernetes - Salesforce - Sass - InVision - Spring Boot - Spring - Google Analytics - Figma - Adobe Photoshop - Sketch - Terraform - Jest - Jasmine - Cypress - Mocha - React - Vue.js - jQuery - AngularJS - JavaScript - Python - HTML5 - Java - CSS 3 - Perl - Go - ELK - HubSpot - Kafka - Hibernate - Linux - GraphQL - Elasticsearch - Ansible - TypeScript - Vagrant - Docker - Apache ActiveMQ - Adobe Illustrator - Genesys - Outreach.io - Gong.io - ZoomInfo - LinkedIn Sales Navigator ## Netomi online - [LinkedIn](https://linkedin.com/company/netomi) - [Twitter](https://twitter.com/netomi_official) - [Facebook](https://facebook.com/officialnetomi)