Cluster Director of Sales - Leisure

As the Cluster Director of Sales - Leisure, you will be responsible for:

• Serving as the primary point of contact for all existing and potential guests for both Dukes The Palm Dubai and NH Collection Dubai The Palm.
• Negotiating and confirming all events within the guidelines of the Hotels Sales Strategy, ensuring optimal revenue generation and guest satisfaction.
• Identifying and capitalising on up-selling opportunities to maximise revenue through catering and group bookings.
• Providing efficient and effective service to handle customer enquiries within predefined parameters to close sales successfully.
• Developing and implementing innovative sales strategies to attract leisure travellers and groups to both properties.
• Collaborating with marketing teams to create compelling promotional campaigns for leisure packages and seasonal offers.
• Analysing market trends and competitor activities to maintain a competitive edge in the leisure segment.
• Building and maintaining strong relationships with key travel partners, tour operators, and online travel agencies.
• Coordinating with operations teams to ensure seamless execution of leisure guest experiences and events.
• Conducting regular property tours and site inspections for potential clients and travel industry partners.
• Preparing and presenting sales reports, forecasts, and budgets to senior management.
• Mentoring and developing the sales team to achieve individual and collective targets.
• Representing both properties at industry trade shows, networking events, and leisure travel exhibitions.
• Ensuring compliance with all company policies, procedures, and brand standards in sales activities.
• Continuously seeking opportunities for professional development and staying updated on industry best practices.

• Bachelor's degree in any related field.
• At least 5 years' experience in hotel sales.
• Strong sales and analytical knowledge.
• Experience in luxury hotel brands with strong Leisure sector.
• Proficient in English and Thai (Bilingual) and computer literate.
• Ability to influence and persuade with excellent negotiation skills.

Discover two dynamic and distinguished properties located on the iconic Palm Jumeirah in Dubai. Both parts of the renowned Minor Hotel Group, NH Collection Dubai the Palm and Dukes the Palm, Dubai Hotel offer a unique blend of vibrant hospitality, global standards, and local character.

NH Collection Dubai The Palm

A vibrant addition to Dubai’s hospitality scene, NH Collection Dubai the Palm is set on the exclusive West Beach and offers seamless access to Nakheel Mall and other major city attractions such as Burj Khalifa, Dubai Marina, and Dubai Mall.

This 14-storey contemporary hotel features:

• 227 chic guest rooms and suites
• 306 stylish serviced apartments
• A sunset-facing rooftop infinity pool with a sophisticated lounge and bar
• A lively sports bar, soon to be one of Dubai’s favourite social hotspots

Infused with energetic charm and modern elegance, NH Collection Dubai the Palm is redefining contemporary luxury on the Palm.

DUKES The Palm, Dubai Hotel

Synonymous with timeless British sophistication, Dukes The Palm, Dubai Hotel brings a touch of classic elegance to the city’s vibrant hospitality landscape. With spectacular views of the Arabian Gulf and Dubai Marina skyline, this 5-star destination offers:

• Upscale rooms and luxurious suites
• Award-winning dining experiences
• A private beach and stunning infinity pool
• World-class service rooted in excellence and attention to detail.

As part of the Minor Hotel Group, both properties are committed to creating memorable guest experiences and providing meaningful career growth opportunities.