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mFax.ioMF

Senior Sales Development Representative (Sr. SDR)

Documo provides a secure, cloud-based platform for document workflow automation, including HIPAA-compliant cloud faxing, e-signatures, and intelligent document processing, primarily for the healthcare and other regulated industries.

mFax.io

Employee count: 11-50

United States only

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Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence.

If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you!

Role Purpose

Documo is looking for a driven Senior Sales Development Representative to be the first point of contact in our go-to-market efforts. You'll research and connect with prospects in healthcare and health tech, generating qualified meetings for our Account Executives.

This is a great launchpad role. Strong performers move into closing positions like SMB Rep or Account Executive. We invest in your growth and want you to advance.

This is a fully remote position. Candidates can be located anywhere in the U.S., but work hours are aligned with Eastern Standard Time business hours.

What we Expect

  • Research target accounts and identify key decision-makers using tools like LinkedIn Sales Navigator and ZoomInfo
  • Run high-volume outbound outreach through cold calls, personalized emails, and social selling
  • Qualify leads using frameworks like BANT or MEDDIC to assess fit and business need
  • Book and hand off qualified discovery meetings and demos to Account Executives
  • Keep Salesforce CRM updated with accurate activity, pipeline, and lead status
  • Share feedback with Marketing on lead quality and messaging
  • Build a solid understanding of Documo's product suite (cloud fax, IDP, eSign, API integrations) to speak credibly with prospects
  • Hit monthly and quarterly metrics for calls, emails, meetings booked, and pipeline
  • Stay current on industry trends and competitive dynamics in healthcare and other regulated verticals

What you get

  • Hands-on training from a team that's invested in your success
  • A seat at the table on tactical discussions and decisions
  • The chance to work at the intersection of AI and healthcare
  • Competitive pay, commission, benefits, and a clear path to promotion

Who You Are

  • 1 to 3 years of experience in sales development, inside sales, or a customer-facing B2B role (SaaS preferred)
  • Comfortable with high-volume outbound activity and resilient when facing rejection
  • Strong communicator, both written and verbal, with a knack for crafting personalized outreach
  • Familiar with CRM platforms (Salesforce preferred) and sales tools like Outreach, SalesLoft, or Apollo
  • Experienced with prospecting tools such as LinkedIn Sales Navigator or ZoomInfo
  • Self-starter who can stay organized and accountable in a fully remote environment
  • Coachable and curious, especially when learning about complex or technical products
  • Technically comfortable enough to discuss APIs, HIPAA compliance, and cloud solutions with confidence

Bonus Qualifications

  • Experience selling into healthcare, finance, or other regulated industries
  • Background in cloud fax, document management, or health IT
  • Salesforce certification or formal sales training (Sandler, Challenger, MEDDICC)
  • Proven track record of exceeding quota as an SDR or BDR

Why join Documo?

  • Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match.

  • Annual bonus program based on role and company performance.
  • Annual performance reviews with merit increases.

  • In-person company kick-off to connect, collaborate, and celebrate.

  • Equity opportunities to grow with us.

  • Flexible remote work that fits your life, plus flexible paid time off.

  • Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP).

  • Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture.

We celebrate differences.
Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.

About the job

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Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About mFax.io

Learn more about mFax.io and their company culture.

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At the heart of Documo is a mission-driven culture dedicated to revolutionizing how businesses manage document workflows, with a particular focus on alleviating the administrative burdens within the healthcare industry. Founded in 2017, the company was born from the recognition of deep-seated inefficiencies and security vulnerabilities inherent in traditional, paper-based processes like faxing. The team at Documo is united by a passion for creating solutions that are not only technologically advanced but also intuitive, secure, and environmentally conscious. This commitment is reflected in their core values: 'We Do What We Say,' 'We Wow and Delight,' 'We Are Proactive Owners,' 'We Are Gritty Achievers,' and 'We Really Care.' These principles guide every decision, fostering an environment of trust, accountability, and a relentless pursuit of excellence.

The culture at Documo is one of proactive ownership and gritty determination. Team members are encouraged to take personal responsibility, tackle challenges head-on, and persist through difficulties to achieve their goals. This spirit of innovation has led to the development of a comprehensive suite of products, including their next-generation cloud fax platform, intelligent document processing with AI and OCR, and secure e-signature capabilities. Documo prides itself on being a fully distributed team, embracing the flexibility and global talent pool that remote work allows. They are passionate about driving the mass adoption of paperless technologies, not just for business efficiency but for the health of the planet. This shared purpose creates a collaborative and growth-oriented environment where every employee's contribution directly impacts the success of their customers and the advancement of their mission to create complete data and document interoperability for healthcare and other regulated industries.

Employee benefits

Learn about the employee benefits and perks provided at mFax.io.

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Family Leave

Offers family leave.

Paid Holidays

Offers paid holidays.

Flexible PTO

Flexible paid time off.

Company Events

Team happy hours and events.

View mFax.io's employee benefits
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