Mercier Consultancy is seeking a Spanish-Speaking Customer Expert to provide support and service to valued Spanish-speaking customers in the logistics and delivery industry. This role will facilitate effective communication between customers and operational services, and require the ability to work in a fast-paced environment with a customer-first mindset.
Requirements
- Spanish fluency (written and spoken)
- B2 level of fluency in English
- Previous customer service experience (preferably in logistics or delivery)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Familiarity with CRM systems and digital communication tools
Benefits
- Competitive monthly salary
- Fully paid relocation package
- Monthly performance bonus
- Health insurance
- Extra salaries per year
