Business Intelligence Analyst

Business Intelligence Analyst

Location: Remote, UK Based

Contract: Permanent, full time

Salary: £45,000 per annum plus company benefits

We are seeking a Business Intelligence Analyst to join our IT function, supporting data driven decision making across housing maintenance and operational services. This is a fully remote role offering the opportunity to work with a wide range of stakeholders, delivering insight that improves service quality, efficiency and performance across the business.

You will play a key role in collecting, analysing and presenting data to support management decisions. Working collaboratively with colleagues across the organisation, you will transform complex data into clear, meaningful insight that helps shape strategy and operational delivery.

Mears is one of the UK’s leading providers of housing services to the public and private sectors. We work in partnership with local authorities, housing associations and other clients to deliver essential services that improve homes, communities and lives, with a strong focus on social value, sustainability and customer outcomes.

About the Role:

The Business Intelligence Analyst will be responsible for managing and analysing data from multiple sources, developing reporting solutions and providing actionable insight to support business performance and service improvement.

• Collect and organise data from databases, data lakes, surveys and reports.
  Analyse data to identify trends, patterns and insights that inform decision making.
• Develop and maintain data models and reporting solutions to track and manage performance.
• Create and present data driven reports to support management and operational teams.
• Collaborate with departments to gather data relevant to housing maintenance operations.
• Conduct root cause analysis and provide recommendations to improve service quality and efficiency.
• Support the development of predictive models and forecasting related to maintenance needs.
• Contribute to best practice management of central data stores and data assets.

Key Criteria:

• Proven experience in data analysis, ideally within housing or property management.
• Strong analytical and problem-solving skills.
• Advanced Power BI experience.
• Advanced Excel skills.
• Excellent communication and presentation skills.
• Experience with tools such as Microsoft Fabric, SQL, Python, PySpark or R.
• Experience with data engineering or data science tooling is.
• A qualification in Computer Science, Data Science, Mathematics, or similar is desirable, but not essential.
• Proven ability to work independently in a remote working environment.

Benefits

• Family friendly policy to include enhanced maternity/paternity leave and much more.
• Generous Pension Scheme
• Sick Pay
• Refer a friend scheme (total award £1000)
• Share saver scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
• Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.