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Senior UX Writer


Job description

Matterport is the industry leader in 3D capture and spatial data with a mission to digitize and index the built world, and advance the way people interact with the places they inhabit and explore. Matterport’s all-in-one 3D data platform enables anyone to turn a physical space into an immersive digital twin and share it with others to connect and collaborate in 3D. The Matterport platform helps thousands of customers in 130+ countries realize the full potential of a space at every stage of its lifecycle including planning, construction, appraisal, marketing and operations.

With funding from a group of stellar VCs and investors, we are transforming how we experience the built world!

The Role 

Matterport is seeking a talented, passionate Senior UX Writer with two distinct roles - to drive cohesive product narratives across multiple platforms and to lead the development of Matterport’s voice.

This person will be the first UX writer at Matterport and have the opportunity to build and champion the function.  They will partner with our Design, Product, Marketing and Business teams to help drive a clear, consistent and defined voice for Matterport across customer touchpoints, with a focus on Matterport products and services. 

This person will regularly use craft, empathy, logic, and data to inform writing, editing and design decisions. They will develop guidelines, create frameworks, inform design solutions and write/edit copy. They apply customer-centric thinking to all elements of product design, with a focus on clarity, coherence, quality, and accessibility. 

The ideal candidate has a passion for customers, strong communication skills, and the ability to focus on big experience initiatives at the same time as crucial details. They are comfortable presenting and articulating reasoning with stakeholders, collaborating with partners across functions, leading ambiguous workstreams, and asking lots of questions.


  • Deliver concise, user-focused copy that proactively answers questions, drives retention, and calls for action across consumer-facing experiences
  • Collaborate with designers and product managers to uncover and solve UI challenges
  • Create and maintain a usable product copy style guide and shared nomenclature that allows product and development teams to move quickly
  • Develop, manage, evolve and evangelize our brand voice 
  • Be a go-to-resource and subject matter expert for all product user communications
  • Interact with customer-facing teams to understand how users engage with our products and what information they need to be successful
  • Write from scratch and have editorial oversight of content across products and communications


  • 5 or more years professional experience as a UX writer/ strategist
  • A portfolio of UX-focused writing samples and style guidelines, bonus points for brand voice guidelines
  • Strong writing, grammatical and proofreading skills with the ability to be creative 
  • Ability to convey complicated concepts in a simple, and understandable manner
  • Ability to oscillate between storytelling to systematic writing
  • Strong organizational skills and impeccable attention to detail
  • Humble, ego-free attitude
  • Ability to thrive in a collaborative and feedback-rich environment
  • Ability to clearly articulate strategy and rationale
  • Ability to collaborate successfully with cross-functional partners
  • Ability to work independently in a fast-paced environment
  • Ability to think long-term, but act quickly
  • Comfortable managing several projects simultaneously
  • Bonus points for experience in brand development

Matterport is an equal opportunity employer.

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About this role

Apply before

June 4th, 2021

Job posted on

February 22nd, 2021

Job type

Full Time

Hiring timezones

Matterport is hiring for this role in the following timezones:

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About the company

Matterport is the industry leader in 3D capture and spatial data with a mission to digitize and index the built world, and advance the way people interact with the places they inhabit and explore. Matt...
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