Canada onlyAre you someone who thrives in a busy role that engages both your analytical, problem-solving skills and customer-focused approach? Do you enjoy establishing relationships and using your skills to offer financial solutions to help clients achieve their broader financial goals?
Our Manulife Bank team in the Prairies region has an immediate opportunity for a Mortgage Specialist.
As a Mortgage Specialist, you will be responsible for selling Manulife Bank financial solutions directly to existing Manulife Bank clients in collaboration with financial advisors within a specified territory. This is an exciting and rewarding work-from-home opportunity!
Who are we looking for?
You are a consultative and engaging ambassador for our Bank products who knows how to get things done while maintaining and encouraging meaningful relationships. You are a self-starter who knows what consistent activities and communication habits lead to successful sales. You contribute by bringing your banking knowledge, positive energy, passion and attention to service into the regional marketplace by helping others understand that not all mortgages are created equally and that there's more to a mortgage than simply interest rate.
Position Responsibilities:
Sell and promote Manulife One, Manulife Bank Select and ancillary products based on robust client conversations focused on understanding client needs and goals.
Ensure efficient and flawless delivery to the client and flow of business is directed to the appropriate servicing unit.
Act as a conduit for feedback from the field by identifying ideas for improving existing products and services and new product opportunities.
Build relationships with key advisors to ensure they remain strong partners of Manulife bank.
Required Qualifications:
Proven track record of high performance within a busy mortgage sales environment.
Inherent drive to build your process and communication habits that will make you a sales-leader on the team.
High energy and self-motivation combined with a positive attitude that thrives in an industry that experiences regular change.
Solid underwriting experience with residential mortgages (3-5 years).
5 or more years of fast-paced financial services experience is preferred.
Solid communication habits and skills.
Preferred Qualifications:
Proven consultative sales capability – including establishing a relationship with the client, conducting needs analysis and presenting solutions with strong closing and servicing skills.
Aptitude and drive for self-learning and use of technology for business purposes and to improve efficiencies.
Outstanding oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood and accessible to a general audience.
Analytical and decision-making skills with an ability to calmly prioritize a variety of tasks when the workload is heavy and deadlines are pending.
Effective change management and organizational skills in order to manage fluctuating workloads and changes in policy.
Excellent customer and relationship management skills.
Highly developed influencing and negotiation skills.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Special Condition:
The role is 100% commission based.
If you have a passion for sharing knowledge, providing advice and offering support with a focus on providing outstanding customer solutions, we want to meet you!
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
Salary & Benefits
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
United States only