MainStreet logo

Site Reliability Engineer (SRE)

Every year, billions of dollars are set aside by your local, state, and federal representatives to make it easier for anybody to build a small business and turn their dream into reality.

MainStreet

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51-200

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104k-180k USD

Every year, billions of dollars are set aside by your local, state, and federal representatives to make it easier for anybody to build a small business and turn their dream into reality.

But while governments might be great at governing, they’re terrible at marketing. These billions sit unclaimed, waiting for founders to discover them. We want to fix that, and we need your help.

The opportunity

MainStreet is looking for a Site Reliability Engineer to help us build and scale the infrastructure and processes used by the Product Engineering organization. You’d join as the third member of our SRE team so you’d have a chance to directly influence the roadmap and technology choices as we rapidly scale our team and infra. You’ll be responsible for shaping building things like our deployment, monitoring and alerting, telemetry and tracing infrastructure.

What you'll do

  • Help define the future of and contribute directly to MainStreet’s infrastructure

  • Partner with Product teams to ensure the underlying platforms and services they need to power their products are ready to scale

  • Help us define how to monitor the availability and provide a holistic view of MainStreet Engineering’s system health

  • Measure and optimize system performance in service of providing a top notch customer experience

  • Borrow from your experience to help us uplevel our team’s technology and processes as we scale and iterate rapidly

  • Be a steward of core security and design principles

What we're looking for

  • 2+ years experience building and maintaining production systems with a focus on Devops or Site Reliability Engineering

  • Experience with Google Cloud or AWS cloud infrastructure

  • Experience with infrastructure automation tooling such as Terraform, Puppet, Chef, or Ansible

  • Experience with maintaining monitoring and alerting systems 

  • Ability to program with one or more programming languages, such as Python, Java, C/C++, Ruby, and JavaScript

  • Someone who can own and drive technical decisions with a grounding in solving problems for our customers and business

  • Someone that thrives in a highly collaborative and fast paced environment

  • Someone comfortable with working cross functionally across multiple functions: Engineering, Product, Design, IT, Operations

  • A willingness to learn on the job and take on tasks as needed

  • Excellent communication skills

  • Ability to work independently and communicate over the phone and with video chat software, such as Zoom

  • Bonus if you have: Deep understanding of Google Cloud PlatformPrior experience with Incident ManagementFamiliarity with TypeScriptExperience with stewardship of SOC2 compliance processesExperience hosting and monitoring a production React/Express ApplicationPassion for startups, finance, accounting, and taxes, or all of the above

Compensation

- Base salary range for this position is $104,000 - $180,000 and is based upon years of experience that is commensurate with the level of the position in addition to location

- Bonus that is commensurate with the level of the position

- Robust equity program with significant upside potential

- Benefits including medical, dental, vision, disability, life, 401k plus additional perks to make your work from home life better

About MainStreet

What we do

We make these tax credits easy as butter. MainStreet pairs companies & employees with hundreds of local, state, and federal tax programs. Then we do all the paperwork to get companies what they’re owed in minutes, vs the dozens of hours it would otherwise take.

The average company gets $51,040… in the first year. In cash. 

We just announced our $60M Series A, led by SignalFire. We’re backed by an incredible community of partners, operators, and founders, including Ryan Hoover (Product Hunt founder), Ashton Kutcher’s Sound Ventures, Des Traynor (Intercom cofounder), Gradient (a Google Venture Fund), Ron Conway’s fund SV Angel, and Tusk Ventures. 

How we think about diversity

We try to make sure the diversity of our customers is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better experience for everyone who uses MainStreet.

We know we need to be intentional in our hiring practices in order to overcome systemic biases we may be blind to. So, if your lived experience has given you a unique perspective on business, startups, or any other aspect of our business – even if you don’t meet all the requirements – please still apply and let us know so we can make sure your application gets the attention it deserves.

About this role

February 21st, 2022

July 31st, 2021

Full Time

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104k-180k USD

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About MainStreet

Learn about MainStreet and their company culture.

View company profile

We're here to help every entrepreneur push the world forward.

Startups and founders have shaped America's economic landscape for the better. We're committed to helping all 30 million+ businesses in the US get back what they're owed so they can keep pushing us forward.

Company culture requires commitment. We work every day to live up to what we value most.

We won’t stop until we've helped every small business. We come to work because we believe that we can fundamentally reshape America's economic landscape. We pursue big bets in service of our customers, and when we hit headwinds we find a path forward.

We’re a backyard BBQ kind of company. Whether on Zoom or literally in each other’s backyards, joining MainStreet feels like joining a gathering of old friends. We’re committed to making sure the diversity of our customers is reflected in the team that serves them.

We are each responsible for the team's success. Integrity, respect, and trust form the bottom line - we know that we can't succeed if we don't do what is right every. single. time. We’re humble as individuals so that we can accomplish great things together.

We trust you to do you. We work hard, but not at the expense of everything else in life. We’re each trusted to do what’s best for us, our team, and for MainStreet. We prioritize relentlessly and support each other’s boundaries so we can all do our best work sustainably.

We move as fast as our customers do. We set "impossible" goals, test new ideas, and support our people to take smart risks. We deliver results quickly, inviting feedback, and continuously iterating to co-create the best version of everything we build.

Tech stack

Learn about the technology and tools that MainStreet uses.

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