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Product Designer, Design Systems

Mailchimp is a leading marketing platform for small business.

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1,001-5,000

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We are looking for a product and visual designer to elevate craft and customer experience on the design systems team. You will work on a highly collaborative team of tenured product designers, engineers, and product managers to standardize scale our design system across multiple subbrands and ecosystems both internally and publicly. We’re looking for someone to embody the company motto of “Listen Hard, Change Fast”, who has a desire to constantly improve things (processes and technology), and is willing to question our current thinking.
If you meet even half of the requirements listed here, you are encouraged to apply. We’re interested in unique candidates with an aptitude to grow, learn, and teach us what they know. 

What you’ll do here: 
  • Craft flexible, accessible design standards and components
  • Write thoughtful, succinct documentation
  • Build a durable, scalable system with cross-functional peers to elevate the quality of the Mailchimp experience at multiple altitudes
  • Onboard, advising, guide, and pair with product teams to ensure cohesion across the app
  • Lead research efforts and integrate your insights into product decisions 
  • Advocate for design, the customer, and a well crafted experience

We’d love to hear from you if: 
  • You have experience building and expanding design systems across multiple products and services
  • You are enthusiastic about about creating highly crafted, accessible solutions with engineering, brand, and content strategy
  • You have 3-4 years of experience in the industry including internships, apprenticeships, and work-studies and at least 1 year working with or contributing to design systems
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

How you’ll work: 
Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
*Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Illinois, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.
The salary range for this role in Colorado is $93,000 to $112,000 and final offers are determined using multiple factors including experience and level of expertise. For all other locations, the salary range will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications. This position may also be eligible for an annual company performance based-bonus and/or a quarterly performance bonus. Mailchimp complies with applicable law regarding pay transparency.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 
Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.
Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

About this role

June 16th, 2022

January 18th, 2022

Full Time

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About Mailchimp

Learn about Mailchimp and their company culture.

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Mailchimp is home to engineers and artists, misfits and number crunchers. We believe in empowering the underdog and democratizing technology for small businesses.

Mailchimp is an all-in-one Marketing Platform for small business. We empower millions of customers around the world to start and grow their businesses with our smart marketing technology, award-winning support, and inspiring content. Founded in 2001 and headquartered in Atlanta with additional offices in Brooklyn, Oakland, and Vancouver, Mailchimp is 100% founder-owned and highly profitable.

Founder story

About 20 years ago, Ben Chestnut and Dan Kurzius started a web design agency called the Rocket Science Group. Their focus was on big, corporate clients, but on the side, they created a delightful email marketing service for small businesses.

Mailchimp was designed as an alternative to the oversized, expensive email software of the early 2000s. It gave small business owners who lacked the high-end tools and resources of their larger competitors access to technology that empowered them and helped them grow.

Ben and Dan loved serving these users, because understanding small businesses is in their DNA: Ben grew up helping his mom around her hair salon that she ran from their family kitchen, and Dan’s parents ran a bakery. With Mailchimp, they found that working for small businesses gave them the freedom to be more creative and adapt quickly to their needs. So, in 2007, Ben and Dan decided to shutter the web design agency and focus exclusively on Mailchimp.

While the new company started as an email marketing tool, our customers repeatedly asked us to spread the Mailchimp magic to other channels. They taught us that Mailchimp’s brand promise is to help small businesses “look pro and grow,” no matter the channel.

Over the past couple of years, we launched a slew of new channels and functionalities: social posting digital ads, a Marketing CRMshoppable landing pagespostcardswebsitessmart content toolsadvanced automations, and more. We’re no longer just an email marketing tool—we’re an all-in-one Marketing Platform. As our product and team continues to grow, one thing stays the same: Ben and Dan’s mission to empower the underdog.

Learn more about our Co-founders.

Culture

Mailchimp strives to create a culture that empowers a humble, creative, and independent workforce. We are passionate about our small business customers and believe that collaboration and creativity are powerful tools to help them make their dreams a reality.

We love how each new hire adds to our culture. And, we’re hiring.

We believe that what makes us different makes us stronger. Building a more diverse, inclusive, and equitable organization is good for our teams, our customers, and our community. We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so.

We help our team members thrive in the Mailchimp of today and support them in building the Mailchimp of tomorrow. We do this in a number of ways—through leadership development programs, learning resources, and enriching experiences both in and out of the office. With these resources, we work to establish a foundation of consistency and equity to build on so we can continue to adapt, experiment, embrace failure, and create value.

Our Mailchimp Speaker Series is a cornerstone of our company culture, and has been an ever-evolving employee program for the last decade. Since day 1, we've used this as an opportunity to challenge and inspire our employees by inviting people in who are creative, interesting, and thought provoking.

Learn more about our culture.

Corporate citizenship

We believe that Big Change Starts Small, whether you’re just starting your business or trying to create positive change in your community. We’ve learned that in a world full of big issues, small world changers need a champion. That’s why Mailchimp has invested more than $12 million to help small and medium sized organizations get started and grow.

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We believe in the power of creativity to help people sharpen their talents and build the critical life skills to help them thrive. We know that social entrepreneurs are poised to make some of the most exciting changes in our community. And we know that local organizations deserve the same investment and celebration that they give to our neighbors who need it most. Mailchimp has long recognized the importance of these issues, and we thoughtfully build programs to help the organizations driving big change.

Big change starts inside our own company, too. We connect employees with our investments through programs like Launchpad, our partnership with Clayton State University, and Mailchimp Community College, which equips those employees with the tools to think deeply about fostering equity and inspiring positive change in Atlanta.

Tech stack

Learn about the technology and tools that Mailchimp uses.

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Benefits and perks

Learn about the benefits and perks that Mailchimp provides.

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Learning and development

Whether we’re attending conferences, doing internal apprenticeships, completing unconscious bias training, learning more through Mailchimp University, or enjoying our weekly Coffee Hour series, we’re always stretching our brains in new ways. We also offer up to $20,000 in tuition reimbursement.

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Community dedication

We sponsor the work of dozens of local nonprofits, from arts organizations to literacy programs. Plus, every employee gets 16 volunteer hours a year to use working with the nonprofit of their choice.

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Profit sharing

When the company does well, all team members share the profits!

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Paid parental leave

Our parental leave is ample.

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