Lumen is seeking a Technology Consultant II to provide intermediate-level triage and analysis capabilities within their vSOC environment. This role involves handling alerts, enrichment, and escalation, collaborating with shift teams, and contributing to operational continuity. It serves as a stepping stone toward senior analyst positions and demonstrates platform versatility. The position is key to maintaining timely alerts and proactive incident detection.
Requirements
- 3+ years of related experience
- Proficiency in core vSOC platforms (Carbon Black, CrowdStrike, Microsoft Defender, SentinelOne, Splunk, and Microsoft Sentinel)
- Developing fluency in advanced tools such as Palo XSIAM, Microsoft Sentinel, Splunk, and other platforms
- Strong written communication skills
- Familiarity with SLA-driven operations and escalation protocols
Benefits
- Health benefits
- Life insurance
- Voluntary lifestyle benefits
