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Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.
Your Mission:
Create, communicate, deliver, and embed training tools, programs, and resources designed to improve performance of our restaurant estate. Serve as a training leader for a geography of operations and conducts advance classes. Supports the strategic plan by creating a training plan and approach that enables the growth of regions, franchisees, operations training managers and company field staff. This role will have additional responsibilities such as modifying plans as necessary, global learning process accountability, will support new store openings and conversions as necessary, and communicates changes in policy to the trainers and management as necessary.
How You'll Make An Impact:
- Supports a full analysis of regional operational needs and develops curriculum or adopts and updates current materials to meet the needs of the business unit and train the trainer responsibilities.
- Oversees the training of new and existing franchisees by field or franchise staff. Develops plans for continuous improvement.
- Maintains a keen understanding of training trends, development, and best practices within the quick service restaurant industry by identifying and accessing future training needs for both soft and hard skills for the respective regional markets.
- Evaluate training programs effectiveness, success and return on investment periodically and reports on them to Global Learning leadership.
- Working closely with operations to implement and test new systems, processes, procedures for store operations.
- Build strong cross-functional relationships and is the relationship owner with local operations community.
- Supports roll-out meetings for new products and/or processes and develops and presents training workshops at franchisee meetings, company rallies, annual regional conventions, and business conferences.
- Oversees and monitors the mandated training associated with federal, state or local laws (OSHA, sanitation etc.).
- Develop, implement, and ensure operations trainings managers are performing the certified training store programs for their regional markets.
- Cascading of goals for the workgroup, modeling how the organization works together.
- Mentor, guide, and inspire operations training team to ensure personal growth, efficiency, and quality of work.
- Ensures the organization promotes a healthy attitude, confidence in leadership and teamwork to achieve business results. Successfully handles colleague coaching, development, and performance management.
- Supports the implementation of company programs to ensure the success of the Company.
- Responsible for the scheduling of training programs for new franchisees and their employees to support new market openings.
Who You Are:
- Bachelor’s Degree in Business, Training and Development, Communication or related field or previous extensive operational Little Caesars experience.
- Minimum of five (5) years’ experience in training and development including roles of increasing responsibility.
- Minimum of three (3) years’ experience leading cross-functional teams on a formal or informal basis, that includes hiring, training, development, and performance management.
- Demonstrated knowledge of principles and innovative methods for curriculum and training design, teaching and instruction for individuals or groups and experience with post-training measurement. Experience with adult-learning concepts is essential.
- Evidence of strong interpersonal, relationship building, influencing and conflict management skills.
- Evidence of excellent written, verbal and presentation skills with the ability to effectively communicate to a wide variety of audiences.
- Proven financial savviness in the creation of new programs, travel and general expenses for training team.
- Ability to adhere to the company travel policies.
- Bachelor’s Degree or Master’s Degree in Business, Training and Development, Communication or related field.
- Exposure or work experience within the quick service industry.
- Fluency in a major language other than English.
Where You'll Work:
- Works in a normal office or home-office environment, as well as restaurant environments.
- Ability to travel domestically and internationally 50% of time and the ability to secure and maintain necessary passport/visas/government documentation required to do so.
- This position requires extensive travels by airplane and/or automobile/train to and within various developed and developing markets.
- Requires the ability to move, lift, or carry equipment or materials up to 55lbs.
#LI - DNI
United States
