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LevelUpLE

Sales Development Representative [2621-322754]

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Salary: 456k-480k PHP

Philippines only

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Company Overview

LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Position Overview

The Sales Development Representative is a pivotal role focused on generating and qualifying new business opportunities to build a robust sales pipeline. This individual will proactively engage with potential clients through strategic outreach efforts, utilizing various communication channels with a primary focus on phone calls, to identify suitable prospects, understand their needs, and effectively articulate the value proposition of our staffing, recruiting, and offshore hiring services. Collaborating closely with Account Executives, the SDR will be responsible for researching and building targeted prospect lists, maintaining pristine CRM data, scheduling initial meetings, and ensuring a seamless handoff. This role directly contributes to LevelUp's revenue growth by consistently uncovering, nurturing, and converting high-quality leads. The ideal candidate is self-directed, comfortable in a dynamic environment, and views iteration and testing as key to success.
Reference: 2621-322754

Responsibilities

  • Conduct high-volume outbound outreach via phone (primary channel), email, and LinkedIn.
  • Engage prospects in meaningful conversations that uncover fit and create interest.
  • Qualify leads against defined ICP criteria before handing them off to Business Development Managers.
  • Book discovery calls and appointments that convert to an active pipeline.
  • Research and build targeted prospect lists aligned with our Ideal Customer Profile.
  • Maintain accurate, up-to-date lead data across all active sequences.
  • Prioritize outreach based on trigger signals and BDM pipeline needs.
  • Own CRM accuracy so that data is clean, current, and reliable without requiring oversight.
  • Log all outreach activity, outcomes, and next steps consistently.
  • Flag data gaps or list quality issues proactively.
  • Track outreach performance and report on key metrics weekly.
  • Test messaging variations and sequences, treating failed attempts as data.
  • Share learnings with the GTM team to improve overall outbound effectiveness.

Requirements

  • Proven experience in an SDR, BDR, or a similar outbound sales role.
  • Experience selling staffing, recruiting, or offshore hiring services is highly desirable.
  • Phone Confidence: Genuinely comfortable and energized by phone conversations and high-volume outreach.
  • Communication: Clear and concise written and verbal communicator; you get to the point and sound credible.
  • CRM Proficiency: Hands-on experience with CRM tools and a track record of maintaining clean, accurate data.
  • Attributes: Self-directed, detail-oriented, and comfortable operating in an environment where not everything is defined yet.
  • Mindset: You treat a failed sequence as data, not a defeat, because iteration is part of the job.
  • Language: Full proficiency in English.

More Information

  • This is a fully remote position with a standard 40-hour fixed-schedule work week.
  • We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
  • We offer a competitive incentive structure
  • 13th month pay
  • HMO

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 456k-480k PHP

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

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LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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