Onboarding Specialist

We are seeking a highly motivated Onboarding Specialist to join our Training and Enablement team. This role is ideal for a professional who is both personable and technically adept, capable of delivering engaging live onboarding sessions while managing and optimizing our learning systems. You will play a pivotal role in creating an exceptional onboarding experience for new team members, leveraging tools like Skilljar, Microsoft 365 Copilot, and Confluence. This position requires strong attention to detail, a passion for learning technologies, and the ability to work autonomously within a matrixed organization. If you are eager to explore AI-driven approaches and are committed to delivering a seamless onboarding experience, we want to hear from you.

Responsibilities

• Deliver engaging and informative live onboarding sessions for new hires, ensuring a positive start to their Level Access journey.
• Manage and maintain our Learning Management System (Skilljar), including setup, user access, reporting, and administration of role-specific learning paths.
• Collaborate cross-functionally with HR, IT, and business teams to streamline onboarding processes and resolve inquiries promptly.
• Leverage AI tools, such as Microsoft 365 Copilot, to enhance efficiency in content management and learning delivery.
• Create and maintain documentation in Confluence, ensuring onboarding resources are accurate and accessible.
• Gather feedback from new hires and stakeholders to continuously improve programs and resources.
• Support the development and implementation of scalable onboarding processes that align with organizational goals.
• Ensure consistency in messaging and accessibility standards across all onboarding content and communication.

Qualifications

• 2–5 years of experience in onboarding, training, or related learning functions.
• Hands-on experience with LMS platforms (Skilljar preferred), including setup and administration of structured learning paths.
• Strong communication and presentation skills for delivering live sessions to diverse audiences.
• Familiarity with AI tools and enthusiasm for exploring new technologies.
• Proficiency in tools such as Confluence and Microsoft 365 Suite.
• Ability to manage multiple priorities, work independently, and navigate a matrixed organization.
• Customer-focused mindset with strong organizational and problem-solving skills.

Application Process: If you thrive in a fast‑paced environment and you are eager to make a significant impact in the field of accessibility, we would love to hear from you! This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.

Interested in immediate consideration? Please submit your resume to be considered for this role.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communication. These tools are designed to assist our recruiters and do not make final hiring decisions. All AI-assisted processes are subject to human review and candidate information is handled in accordance with our Privacy Policy and applicable regulations.

To learn more about how we collect and use personal data, please review our Privacy Statement (https://www.levelaccess.com/privacy-statement) and our Trust Center (https://trust.levelaccess.com).