PSP Account Manager

At Leadtech, we've been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. With a diverse team of over 900 members from 23+ nationalities, we're united by a passion for creativity and collaboration.

We specialize in delivering user-centric experiences across web and mobile platforms, where people can connect with our products like never before.

We're proud of our global reach and committed to fostering an inclusive workplace where every individual contributes to our shared vision of bringing cutting-edge projects to life. Learn more about our journey and mission on our About Us page!

About the role

Due to continuous growth, we are seeking an experienced and proactive Senior Payments Specialist to lead and optimise our global payments strategy during a key phase of expansion. As a fast-growing B2C company with a strong presence in the US and European markets, we are focused on improving payment performance, expanding into new regions, and strengthening our fraud prevention capabilities. This role requires deep expertise in digital payments, PSP management, and risk mitigation. You will play a critical role in driving operational efficiency, overseeing key payment KPIs, managing provider relationships, and collaborating cross-functionally to ensure a seamless and secure payment experience for our customers.

Key Responsibilities:

Due to continuous growth, our Payments Team is excited to welcome a motivated PSP Account Manager to help us align our Payment´s strategy with business goals to drive organizational success.

As a PSP Account Manager, you’ll play a vital role in managing the relationship with our PSPs and be responsible for growth with them and new ones. Working closely with our Payment´s Operation Team, you’ll have the opportunity to make a meaningful impact on both our products and processes.

If you’re passionate about solving complex problems, collaborating across departments, and driving results, this role is perfect for you!

YOUR MISSION

As a PSP Account Manager at Leadtech, you will:

• Relationship management with Payment Solution Providers to ensure the best possible partner with higher acceptance and the efficient resolution of end-user problems with payments, including:
• Comparative new PSP research and competitor analysis.
• PSP onboarding: communication of potential applicable restrictions and limitations, adherence and fulfillment of relevant technical requirements.
• Negotiation of PSP commercial terms and fees, review and adjustment of legal terms and conditions of compliance and services.
• Manage the application process
• Support, supervision and organization of effective PSP integration with technical support and platform teams.
• Regular analysis and reporting on payment method and acceptance, deposit success and transfers data and provide analysis and insight into payment process improvements.
• Analysis and optimization of legal entity structure for the best business and online product feasibility and continuity.
• Take ownership of the day-to-day responsibilities in all those tasks that may involve any contact with the PSP.
• Helping with all related tasks to contribute to the reconciliation and accounting of the financial data such as: invoice validation; financial data reconciliation; providers’ fee control.

Requirements

We’re looking for someone with a balance of hard and soft skills who can thrive in a dynamic, cross-functional environment. Here’s what we’d love to see:

• At least two years of experience working with Payment Providers or related fields.
• Previous experience in managing financial tasks ( invoices; reconciliation)
• Previous experience in managing PSPs communication and working closely with PSPs’ BackOffice.
• Problem-solving skills and attention to detail.
• Excellent self-motivation and proactivity
• Fluent in English and Spanish (written and spoken).
• Proficient computer skills (Jira, google spreadsheet).
• Knowledge of CRMs and BOs of payment partners.
• Strong analytical skills.
• Ability to analyse, report and contribute with improvements on the workflow, procedures, KPIs.
• Enjoy taking on new challenges.
• Being able to work under pressure under exceptional situations
• Excellent communication skills.

Interested? Keep on reading!

YOUR TEAM:

• We’re team-first. If you believe in the power of collaboration and thatthe team’s success is your success,then you’re one of us!
• Fun is fundamental. We believe in forming strong bonds in and outside the oce. That’s why we have a team-building budget and organize activities to enjoy ourselves.
• Positivity wins the day. Bring a positive attitude and communicate openly. Self-awareness and an openness to learn are always a plus.

Benefits

WHY SHOULD YOU JOIN US?

Growth and career development

• At Leadtech, we prioritize your growth. Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities.

Work-Life balance

• Benefit from a flexible schedule with flextime (7 - 9:30 a.m. start, 3:30 - 6 p.m. end) and the option of working full remote or from our Barcelona office. Enjoy free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you can savor summer!

Comprehensive benefits

• Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services).
• 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days!

Unique Perks

• If you wish to come, in our office in Barcelona you’ll find it complete with free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views.
• Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.

Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences

Equal Employment Opportunity Employer

Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and/or disabilities. All we need is your high energy, skills, and willingness to be part of a great project!

Location

You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you.

If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona's Blue Building, located right on the city's seafront. Besides our stunning views, you'll enjoy our office perks such as free fruit, snacks, and coffee and you'll also be able to take part in our Mario Kart and table tennis competitions.

The personal data you provide will be used to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by sending a letter to Avenida Litoral, 12-14, 5ta planta, Barcelona 08005, or emailing us at protecciondedatos@LeadTech.com, including a document that validates your identity.