Account Manager

We're kpler, where impressive simplicity is at our core and fuels all we pursue.


Employee count: 501-1000

Brazil only
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​​At Kpler, we simplify global trade information and provide valuable insights. Founded in 2014, our goal is to help over 10,000 organisations by offering the best intelligence on commodities, energy, and maritime through a single platform.
Working at Kpler means you'll be a key player in turning complex data into strategic resources for our clients. Your role involves creating data-driven stories that empower clients in their industries.
Your expertise helps Kpler navigate markets successfully. Your journey starts here, where innovation meets impact. Join our team of 500+ talented people from 35+ countries worldwide.
We are currently looking for a talented Account Manager to join our Athens team. As an Account Manager you will be responsible for optimising the post-sale customer relationship, serving as the primary point of contact for the customer. Ensuring a smooth and positive customer experience, you will expertly facilitate communication between the Product, Marketing and Sales Teams.
This role will see you working with a number of customer accounts and serving as a trusted advisor. As a key member of the Team, you will be responsible for implementing and managing contract renewal initiatives, maintaining contract revenue base at highest possible retention rate while seeking for growth opportunities.


  • Manage a portfolio of accounts, responding to clients’ requests promptly and thoroughly, having a growth quota every year.
  • Act as a commercial core partner of the business, supporting budgeting, multi-year planning, controlling, demand planning, reporting, and general metrics in a timely manner
  • Collect product and competition feedback from clients
  • Maintain the CRM with notes and updates, working closely with the sales team to make sure that our forecasts are achievable
  • Support other teams and share knowledge
  • Be a good representative of Kpler externally
  • Work on corporate projects and initiatives that impact the entire organisation


  • 2+ years relevant work experience in client-facing roles (Account Management/ Sales)
  • Familiarity with the shipping industry will be a bonus
  • Have regularly exceeded your targets and enjoy working to your KPIs
  • Excellent written and oral English language communication skills
  • Experience in working with remote Team members
  • Demonstrated ability to build relationships and trust with clients, while identifying and assessing client opportunity and risk
  • Ability to thrive in a dynamic environment, prioritizing and adjusting to multiple and varying tasks daily
  • Effective presentation skills with the ability to deliver clear and concise messages both internally and with clients
What's in it for you?
Work in an international, dynamic and pleasant environment
Remote work flexibility
Huge room for creativity and innovation
Continuous learning including unlimited access to an online training platform
Career development and growth opportunities
Attractive Remuneration based on a job grading system
Unlimited access to Mental Health Platform
Sponsored wellbeing activities such as free on-site/online fitness activities
If you feel you are a genuine fit for this role, which is both challenging and fun, we would like to hear from you.
We're a dynamic company dedicated to nurturing connections and innovating solutions that tackle market challenges head-on. If you're driven by customer satisfaction and thrive on turning ideas into reality, then you've found your ideal destination. Are you prepared to embark on this exciting journey with us?
we make things happen
We act decisively and with purpose, and we like to go the extra mile.
we build
We foster relationships and develop creative solutions to address market challenges with cool features and solutions.
hey, how can i help you today?
Being accessible and supportive to colleagues and clients with a friendly approach is essential.
Our People Pledge
Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
By applying, I confirm that I have read and accept the Staff Privacy Notice

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About the job

Apply before

Jan 20, 2024

Posted on

Nov 21, 2023

Job type

Full Time

Experience level


Location requirements

Hiring timezones

Brazil +/- 0 hours

About Kpler

Learn more about Kpler and their company culture.

View company profile

We're kpler, where impressive simplicity is at our core and fuels all we pursue.

our story

For a decade, we've set the standard in data and analytics for global trade. Kpler has expanded impressively, multiplying its size by five in just three years. We've been profitable from the start. Proudly, our company remains primarily owned by its founders and team members. We're dedicated to crafting industry-leading products that optimize performance and efficiency. This commitment is a key reason behind our continuous growth since our first product launch.

empowering efficiency through data technology

In 2014, the collaborative vision of engineers François Cazor and Jean Maynier ignited a journey towards revolutionising trade through the power of innovative data technology.

They started focusing on the intricate dynamics of commodity markets, known for their fragmented and often unreliable information.

an innovative start: 
cargo-tracking for LNG

The duo's keen understanding of need in the market led to the creation of the first cargo-tracking solution tailored for the LNG market.

This innovation resonated swiftly across the industry, addressing a critical need for accurate and comprehensive insights.

from breakout success to industry leadership

The remarkable success of the technology-driven solutions led the industry to ask for more.

Expanding the scope across 40 distinct commodities, including gases, liquids, and dry bulk, Kpler ventured into new areas of the supply chain to provide a more complete picture of supply & demand with freight and inventory data, as well as analytics offerings with research and news.

expanding horizons: markets and acquisitions

The evolution of Kpler was punctuated by strategic mergers and acquisitions. The acquisition of ClipperData (2021) and JBC Energy (2022) fortified its foothold in the commodities and data sectors. The integration of COR-e (2022) facilitated entry into the European power market.

In 2023, Kpler made significant strides by acquiring the two leading ship tracking and maritime analytics providers MarineTraffic and FleetMon. Kpler now provides essential insights into the movements and activities of vessels across seas, oceans and rivers. This enables companies to optimise their supply chain, monitor cargo shipments, enhance maritime safety, and make informed decisions in a rapidly changing global market.

a global and diverse team 
of talents

Starting from humble origins of two engineers in a kitchen, Kpler has evolved into a global company with over 500 employees representing more than 35 nationalities. Our dedicated team spans the globe, unified by our shared objective of creating a singular platform for global trade intelligence.

Each day, we strive to surpass boundaries, leveraging our collective ingenuity and boldness to stay ahead in an ever-changing industry.

As a team, we are shaping the future of global trade intelligence, empowering businesses to make informed decisions, and creating high-performing products for our valued customers.

Employee benefits

Learn about the employee benefits and perks provided at Kpler.

View benefits

Hybrid working environment

Work in office spaces at central locations or in sponsored co-working hubs.

Marriage leave

Kpler offers 4 days of paid leave to celebrate the marriage of legally responsible employees.

Paid parental leave

Enjoy global maternity and parental leave policies aligned with contemporary family and individual choices.

Volunteer leave

Kpler employees are provided with 1 day per year for voluntary work to encourage team participation in the local community.

View Kpler's employee benefits
Claim this profileKpler logoKP


Company size


Founded in


Chief executive officer

Francois Cazor

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