United States onlyStaff Position Description (Remote Option for AZ Residence)
Position Title: Insurance Collector Job Code: Collector1-811
Qualified Candidates must have: Six months or more of progressive work experience and High school graduate or equivalent (please note that if offered a position, you will have to provide proof of education requirements either with a Diploma or Official Transcripts)
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.
| The Insurance Collectors assists the Patient Financial Services Department with claim resolution as necessary. |
Key Responsibilities
| Completes timely follow-up on accounts, resolves denials and/or prepares related correspondence. • Assists in process improvement to bring about greater claim resolution. • Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve the departmental and hospital goals. • Posts adjustments for appropriate account reconciliation and resolution. • Understands contracts and payer specific guidelines and ensures timely follow up to avoid denials and delays in cash flow. • Maintains and facilitates communication within the business and clinical divisions. • Responds professionally and within appropriate time frames to telephone, e-mail, and task inquiries. • Participates in business division meetings, performance |
Required Qualifications
Experience: Six months or more of progressive work experience required. Education: High school graduate or equivalent required. Licensure/Certification: none. Knowledge/Skills:
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Preferences
| One year hospital or clinic collection experience preferred. |
Special Position Requirements
| EXPOSURE CATEGORIES: Bloodborne disease exposure category: II. |
Work Requirements
| Employee must be capable of consistently reaching and/or working above and below shoulder level; sitting at computer terminal 90% of time per day; walking or on feet 10% of time per day with frequent bending, squatting, kneeling, standing; communicating using telephone. |
Date Staff Position Description Created / Revised: 11/2014; 2/2019; 4/2019; 2/18/2026
