IT Infrastructure Support Specialist (Remote - EU)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Infrastructure Support Specialist in the European Union.

In this role, you will manage and maintain critical IT infrastructure across multiple client environments, ensuring optimal performance, reliability, and security. You will work closely with internal teams and clients to troubleshoot and resolve incidents, implement best practices, and support server and virtual environments. This position offers the opportunity to contribute to process improvement, automation, and standardization, while collaborating in a dynamic, multinational, and remote-friendly setting. You will play a key role in maintaining uptime, monitoring performance, and ensuring a seamless IT experience for end users, all while supporting the continuous growth of an international organization.

Accountabilities

• Manage, maintain, and monitor Windows Server environments, including installation, configuration, patching, and upgrades.
• Oversee VMware ESXi hosts and virtual machine infrastructure, ensuring stability and performance.
• Administer Active Directory, Group Policy, user and group management, and permissions.
• Monitor server health, capacity, and performance; respond to alerts and resolve incidents efficiently.
• Assist with infrastructure services including storage, networking basics, virtualization, and backup/recovery solutions.
• Collaborate with service desk teams and escalation tiers to ensure smooth incident, problem, and service request resolution.
• Document infrastructure, configurations, run books, and contribute to standard operating procedures.
• Drive continuous improvement through automation, tooling, monitoring enhancements, and standardization.

Requirements

• 3–5+ years of experience in infrastructure support or systems administration, with a focus on Windows Servers and virtualization (VMware ESXi or similar).
• Experience with server monitoring tools, incident response, and alert management.
• Ability to operate in a managed services context with multiple client environments and standardized processes.
• Strong problem-solving skills and the ability to work independently and within a remote, multinational team.
• Organizational skills and ability to prioritize tasks effectively.
• Cultural sensitivity and experience working in diverse international teams.
• Fluency in English and German, both spoken and written.
• Candidates must provide a criminal record extract not older than three months.

Benefits

• Exposure to a broad range of activities, projects, and technologies.
• Vouchers for birthdays, weddings, and newborn celebrations.
• Referral program to reward employee recommendations.
• Refreshments and a collaborative environment in the office.
• Opportunities for professional development and advancement.
• Friendly, international team environment.
• Company-sponsored events and networking opportunities.
• Competitive salary and a comprehensive benefits package.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

This process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company offering the position. The final decision and next steps (such as interviews or assessments) are made by their internal hiring team.

Thank you for your interest!