Implementation Project Manager (Remote - Latam)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Project Manager in Latin America.

We are seeking a proactive Implementation Project Manager to guide brands through a seamless setup and launch process for global commerce solutions. In this role, you will serve as the primary point of contact for merchants and logistics partners, ensuring projects are executed efficiently and meet business objectives. You will coordinate cross-functional teams, manage multiple implementations simultaneously, and translate complex requirements into actionable plans. The ideal candidate thrives in a dynamic, remote environment, enjoys problem-solving, and takes ownership to deliver exceptional customer experiences. This position provides the opportunity to work directly with clients, shape onboarding processes, and contribute to the growth of global e-commerce initiatives.

Accountabilities

• Own the end-to-end implementation process from kickoff to go-live, ensuring timely and successful launches.
• Build and maintain strong relationships with brand and logistics stakeholders to provide guidance and support throughout the process.
• Understand each customer’s goals and challenges to design tailored shipping and integration strategies.
• Manage multiple projects concurrently, keeping timelines, deliverables, and tasks organized.
• Collaborate with Sales, Operations, Product, and partner teams to drive a seamless customer experience.
• Continuously improve internal tools, templates, and processes to enhance implementation efficiency.
• Capture and communicate customer feedback to inform product and process improvements.

Requirements

• 1–2 years of experience in implementation, onboarding, or project management in SaaS, logistics, or e-commerce.
• Familiarity with e-commerce platforms such as Shopify, BigCommerce, or WooCommerce.
• Excellent communication and relationship-building skills with both internal teams and external clients.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Comfortable handling technical conversations, integrations, and fulfillment workflows.
• Proactive, curious, and solution-oriented mindset.
• Empathetic, adaptable, and focused on customer success.
• Bachelor’s degree or equivalent work experience.

Benefits

• Competitive cash salary and equity package.
• 100% remote work environment.
• Paid time off and 8 weeks paid parental leave.
• Regular virtual team gatherings and biannual offsites.
• Annual Work Smart Fund to support professional growth and working environment.
• Collaborative, international team spanning 20+ countries.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company offering the position. The final decision and next steps (such as interviews or additional assessments) are handled by their internal hiring team.

Thank you for your interest!