Senior Director of Product Design, Ads

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.

The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever change the way people feed themselves and their loved ones.

ABOUT THE JOB

We’re looking for a product design leader who will shape the product experience for our Advertisers, while maintaining balance in the whole four-sided marketplace ecosystem. As a Sr. Director, you will work closely with the VPs of Product and Engineering for the Advertiser team to define product strategy and vision, while growing and supporting a team of product designers and managers focused on building high-quality, meaningful user experiences.

We need someone who knows what it means to uphold a high craft bar in a fast-paced, ever-evolving technology startup. You know what it takes to keep a team inspired and motivated in their work, and able to see how their unique contributions connect to the bigger picture – the company, and beyond to our end users. You know that our success hinges upon the success of the team, and you’re passionate and proactive about encouraging them, coaching them, and offering constructive feedback.

ABOUT YOU

• 15+ total years of overall design experience, with a substantial portion in product design

• 6+ years of people management experience – including managing managers for multiple years and teams of 12 of more

• A track record of attracting world-class senior talent and creating impactful teams

• Ability to thrive and effectively communicate in a fast-paced, constantly changing environment

• Deep understanding of product-building functions including engineering, analytics, content strategy, and research

• You demonstrate a human-centered approach to design that’s inquisitive, strategic, and empathetic

• You lead with clarity and vision, and you can motivate others to deliver excellent results while keeping them happy and engaged

• Reliable self-starter who can provide direction to teams and designers at a 40,000 ft. level and at a pixel-level (whichever is most needed in the moment)

• Track record of influencing product and engineering functions to keep user problems top-of-mind and invest in holistic, future-friendly solutions

• Operationally effective at identifying root causes and then creating and executing well-scoped solutions to address team process, health, or retention issues

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.