InfluxDataIN

Technical Writer Intern

We are driven to create something great that excites and propels developers to be wildly successful.

InfluxData

Employee count: 51-200

Salary: 58k-73k USD

United States only

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visitwww.influxdata.com.

At InfluxData, we focus on developer happiness and the fastest time to awesome. At the core of this mission is a commitment to open source and the amazing community that contributes to it every day. We are the company supporting InfluxDB, the most popular Time Series Database in the world, and the open source products that power the InfluxData platform.

In this role, you’ll be a Technical Writer focused on documenting our database product portfolio, including our Open Source, Commercial, On-Premise, and Cloud-based products. You will test and document SQL and InfluxQL query languages, Query, Write, and Management APIs, as well as visibility and management tools.

You’ll collaborate with our world-class engineers and product team to oversee the prioritization and planning of new or enhanced documentation, and make sure that our documentation accurately represents our product capabilities.

You’ll work with modern documentation tooling as well as internal and user-facing AI tools to ensure that our documentation provides accurate answers to users’ questions.

What you’ll do:

  • Document new features and capabilities as they are released by the engineering team.

  • Collaborate with engineers, product managers, and other departments to gather information and ensure accuracy in documentation.

  • Test and validate those features against the documentation you have developed.

  • Work in a docs-as-code environment to draft, edit, and proofread technical documents and user guides.

  • Participate in regular planning meetings with the product team.

  • Optimize documentation for search and AI retrieval.

  • Configure and use custom GPTs to improve documentation and assist users.

  • Contribute and review blog posts that highlight new features and capabilities.

  • Follow established documentation standards and guidelines.

  • Incorporate the latest best practices and tooling to improve documentation quality and user experience.

What we're looking for:

  • Currently pursuing, or recently completed, a degree in Technical Writing, English, Communications, Computer Science, or a related field

  • Strong written language skills

  • Experience using git, GitHub, Markdown, and HTML

  • Basic understanding of HTTP, REST, and how to test and evaluate APIs and other software components

  • Experience installing, configuring, using, and troubleshooting software and command-line tools

  • Programming and database querying skills (academic or professional)

  • Familiarity with and ability to adapt to established technical writing style guides

Interview Information:

Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.

We offer fantastic benefits for full time employees; in the US these include:

  • Medical/dental/vision insurance with 100% coverage for employees and dependents

  • Company contribution to your FSA

  • Flexible Time Off - take the time you need

  • Life Insurance, short and long term disability insurance

  • 401(k)

  • Wellness programs

  • Annual professional development budget

  • Financial planning and legal advice

Our Core Values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

  • We value each other

  • We get stuff done

  • We believe humility drives learning

  • We embrace failure

  • We are committed to open source

Visit our careers page to learn more about working at InfluxData.

InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.

To view our Know Your Rights Poster click HERE

To view our CCPA policies click HERE

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing [email protected].

InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.

Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to [email protected].

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About the job

Apply before

Jan 05, 2025

Posted on

Nov 06, 2024

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 58k-73k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About InfluxData

Learn more about InfluxData and their company culture.

View company profile

We are driven to create something great that excites and propels developers to be wildly successful.

The explosion in the amount of data that is being created is expected to grow nearly fivefold by 2025 to 175 zettabytes per year, as all things in the virtual world — databases, networks, containers, systems, applications – and the physical world — homes, cities, factories, power grids – are being instrumented. Organizations are emitting relentless streams of time-stamped data. Some have started to realize the value of these observations, but they haven’t even scratched the surface of the intelligence that can be harvested – learnings that can inspire better customer experiences, automate factory floors, and build previously unthinkable applications.

We created InfluxDB, a purpose-built time series platform, to specifically handle these new workloads, encompassing millions of data points and hundreds of data sources because general purpose databases are inadequate. To derive intelligence faster, we created Flux, a powerful scripting and query engine designed specifically to harness real-time insights from time series data.

We are dedicated to open source and truly care about helping developers get to results faster with less complexity and less code. We help customers like Cisco, IBM, PayPal, and Tesla build transformative monitoring, analytics, and IoT applications quicker and to scale, delivering new insights from their data.

InfluxData is backed by Norwest Venture Partners, Sapphire Ventures, Battery Ventures, Trinity Ventures, Mayfield, Harmony Partners, Sorenson Capital, Bloomberg Beta and Y Combinator. We are headquartered in San Francisco, with offices in Austin and team members distributed throughout the U.S. and across Europe.

Core values

Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:

We value each other: We recognize we come from a variety of backgrounds and have a variety of beliefs and values. We embrace each other as people, respect our differences, and are committed to working together to achieve our shared objectives.

We get stuff done: We are direct, truthful, action oriented, goal driven, and we take ownership. We work together to deliver a great experience for our customers, our community, and our partners.

  • We believe humility drives learning: We approach each other, our work, our customers, and our community with respect, candor, and humility. We are not greedy. We remain open to new ideas and are committed to continuous learning and improvement.

  • We embrace failure: We try things, break things, take risks, and believe failure is key to innovation. We bounce back from failure and learn quickly.

  • We are committed to open source: We believe in open source and are committed to participating in and contributing to the open source community in meaningful ways.

Employee benefits

Learn about the employee benefits and perks provided at InfluxData.

View benefits

Retirement benefits

401(k) to help you invest in your future.

Disability insurance

We'll cover your Short-Term/Long-Term Disability.

Learning and development budget

1:1 mentoring and professional coaching through Bravely

Life insurance

We'll cover your life insurance so you don't have to worry.

View InfluxData's employee benefits
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InfluxData

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