Project Manager, Survey Research Science and Operations

Are you a survey research operations expert hoping to further build your project management experience? Then come join ICF’s Survey Research Science and Operations practice. We are home to a talented community of survey researchers building robust solutions for government, university, and commercial clients.

ICF survey products aim to demonstrate quality, credibility, reliability, innovation, responsiveness, and transparency. For more information: https://www.icf.com/work/research-evaluation/survey

The Survey Research Science and Operations practice is seeking a Project Manager. If successful, you will support a variety of projects across a wide array of topics and clients at the commercial and federal level, including energy (various utilities), transportation (DOT), environment (EPA), the National Science Foundation (NSF), the Internal Revenue Service (IRS), and health (CDC, NIH).

You will be expected to provide support in the following three areas:

Project Management- You will manage the day-to-day activities of concurrent survey-related projects.

Business Development- You will support the team’s proposal and grant development activities; this includes written sections of proposals as well as internal and external networking and relationship management.

Technical Expertise- You will provide technical assistance to internal and external clients in association with the projects you manage as well as complete technical reports and other deliverables as required.

This is a great position for a mid-level professional who will join our team in a REMOTE capacity.

What you’ll do:

• Manage concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results.

• Prepare project plans, manage schedules and performance using effective project management processes and frameworks.

• Create and track project budgets.

• Identify and coordinate with internal collaborators and outside subcontractors and vendors.

• Proactively manage and communicate with a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration.

• Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities.

• Contribute methodological or technical guidance in support of qualitative projects or task involving cognitive interviewing, one-on-one interviews, and/or focus groups.

• Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations.

• Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence.

• Develop and cultivate strong client relationships.

• Anticipate risks, bottlenecks and dependencies and proactively implement solutions to keep projects on track.

• Update leadership on progress as directed and on regular reporting cycles.

• Actively participate in business development activities—creating innovative approaches to complex studies, managing the proposal process, and writing proposal sections.

What you must have:

• Bachelor’s degree required

• 3+ years of applied experience in the survey research field.

• 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products.

• 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills.

Additional professional skills and experience preferred:

• 1+ year experience conducting and analyzing qualitative research.

• Master’s degree preferred.

• Demonstrated ability to take ownership, proactively drive work forward and independently solve problems.

• Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills.

• Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment.

• Experience in quantitative and qualitative data analysis.

• Demonstrate customer service orientation and outstanding level of professionalism in providing client support.

• Experience in proposal writing and/or budget development.

• Proficiency in Spanish a plus.

Working at ICF

Candidate AI Usage Policy

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: