tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.
We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.
Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!
Hospitable’s customers - short-term rental hosts - rely on us to deliver personalized guest experiences at scale. Our growth and reviews speak for themselves, but we can’t sit on our laurels.
Our core platform - Inbox, Calendar, Guest Experience, Operations, and Apps - continues to expand in depth and breadth. API Connections to Airbnb, VRBO, and Booking.com (OTAs) require periodic improvement and maintenance. New connection vectors are on the horizon.
To help with maintaining and improving Hospitable’s core platform and OTA connectivity, our remote-first, fully-distributed team is looking for a Core & Connectivity Product Engineer to maintain momentum and stability.
What you will be working on
You will be diving deep into our foundational codebase, which glues together our entire product lines and partner connectivity, to develop new features, maintain existing features, and improve platform stability and partner connectivity. Your work will have a direct impact on thousands of customers’ short-term rental operations.
Know current OTA connections inside-out to get the maximum benefit out of partner APIs, improve downtime resilience, and increase edge-case coverage.
Implement and maintain integrations with future connectivity partners.
Add your voice to product shaping discussions, ship new core platform features 0→1, and iterate based on customer feedback.
Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
Work within our “majestic” monolithic codebase, sitting on a Kubernetes-powered infrastructure-as-code stack.
Implement and use observability tooling to track and debug post-deployment.
Seek out and remedy performance/resource issues and feature bugs that have the most impact on business operations and customer experience.
Refactor core platform and connectivity code to make it easier to understand, maintain, and test.
Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit could work under European or American timezones.
Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. In the meantime, here’s what we’re paying attention to:
3+ years of software engineering experience, with a focus on backend technologies.
Significant experience with Laravel, PHP 7+, MySQL, and testing pipelines in a deployed web application used by paying customers. We are all in on Laravel; this is non-negotiable.
An eye for testable, maintainable, and intuitive code, but also...
The mentality of “Code is a means, not an end,” avoids unnecessary abstraction. Your compass points toward customer and business value.
The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
High degree of empathy both toward customers and teammates.
Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion.
Self-motivated and able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum.
Experience with queue/job-centric backends is a plus.
Experience with building production systems where data ingestion from third-party APIs is critical to the business is a big plus.
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
A supportive and caring team environment, where you are trusted, not managed.
Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $152,053.00 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $144,450 (not tied to location).
35 days off per year, encouraged (including self-serve public holidays) and parental leave.
Mental-health and emotional support with therapists on call through Slack.
About this role
November 19th, 2022
September 20th, 2022
Learn about Hospitable and their company culture.
We believe that short-term and vacation rental hosts deserve to earn reservations and generate additional income without sacrificing their time. Our mission is to make it easy for the everyday host to access state-of-the-art technology. We build the software to support a world where hosting short-term is just as easy as traditional, long-term hosting.
What We Do
Hospitable.com automates the day-to-day tasks that should be managed by technology, freeing up hosts to deal with only the issues that need a human touch. We start by automating communication with guests from the first inquiry to the final review while you stay in control. Hosts on Airbnb, Booking.com, and Vrbo can leverage our machine learning systems to answer their guests’ most frequent questions within a minute.
Hosts can earn bookings and help guests in their sleep. Up to 90% of the communication with guests can be handled directly by Hospitable.com.
Hospitable.com can also automate scheduling, notifying and reminding your team of their tasks. It’ll even sync availability calendars across Airbnb. Booking.com, and Vrbo to eliminate double bookings.
We regularly add new features and are always looking to integrate with other channels and STR tools.
Hospitable.com started as a tool to help a host in Brussels, Pierre-Camille Hamana, rent out 1 spare bedroom. It has grown into a business that has helped thousands of hosts all over the world rent out over 270,000 listings.
It is now registered in Estonia, European Union as smartbnb OÜ.
Hospitable.com helps property owners and managers run more than 295,000 properties in more than 140 countries around the world.
Learn about the technology and tools that Hospitable uses.
Benefits and perks
Learn about the benefits and perks that Hospitable provides.
We are serious about vacations, with 25 days of vacation per year, with 10 days for bank, public and religious holidays they want to observe.
We will cover for your healthcare, or add the cost of healthcare to your compensation (if you are hired under a contractor status).
We regroup with colleagues in one location to know each other better (and do some serious work).
Paid parental leave
We do offer paternity and maternity leave for happy events. 🤗
About this role
November 19th, 2022
September 20th, 2022