B2B Revenue Operations Manager

About Us

Holafly is a high-growth scale-up revolutionizing how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 400+ professionals across multiple countries, we are scaling globally to support corporate and enterprise clients with seamless connectivity.

We’re not just connecting people—we’re enabling companies and their employees to stay productive, informed, and competitive, wherever in the world they do business.

About the Role

We’re looking for a Revenue Operations (RevOps) Manager to own the systems, processes, and insights that power our go-to-market engine across Marketing, Sales, Partnerships, and Customer Success. You’ll streamline our funnel, improve conversion and retention, and make sure leadership has trustworthy data for decisions.

Key Responsibilities

• Funnel performance & forecasting
  • Build and maintain end-to-end funnel models (lead → SQL → opportunity → closed-won → expansion/renewal).
  • Own pipeline health reviews, forecast accuracy, and scenario planning.
• Process design & enablement
  • oMap, standardize, and continuously improve GTM processes (lead routing, handoffs, SLAs, territories).
  • oDocument playbooks and run enablement for new processes and tools.
• Revenue analytics & insights
  • Define and govern core revenue metrics and dashboards; deliver weekly/monthly business reviews.
  • Conduct cohort, attribution, pricing/packaging, and lifecycle analyses to uncover growth levers.
• Tech stack ownership
  • Admin and roadmap for CRM and connected tools; ensure data quality, integrations, and compliance.
  • Evaluate and implement new tools; manage vendors and budgets.
• Cross-functional partnership
  • Partner with Marketing on lead scoring, attribution, and campaign ROI.
  • Partner with Sales on territory design, compensation ops, pipeline hygiene, and deal desk support.
  • Partner with CS on onboarding, health scoring, renewals, and expansion motions.
• Governance & data quality
  • Establish data standards, validation rules, and audit routines; resolve data debt and duplicate records.
• •Planning & incentives
  • Support annual/quarterly planning, capacity modelling, and quota setting; administer comp plans and SPIFFs.

What You’ll Need

• 4–7 years in RevOps, Sales Ops, or related analytics/ops roles in B2B SaaS or high-growth GTM environments.
• Expert proficiency with CRM (HubSpot) and BI (Looker/Tableau/Power BI).
• Strong SQL/Excel; ability to turn data into clear narratives and recommendations.
• Proven experience designing GTM processes and improving funnel conversion or retention.
• Excellent stakeholder management; comfortable influencing GTM leaders and executive teams.

Tools We Use (customize)

HubSpot, Genesy.ai, LSN, Slack, Zapier, Looker, Google