Job Title: CRO & E-Commerce Optimization Manager
Employment Type: Full-Time Contractor
Workplace: Remote (Philippines-based)
Schedule: Monday–Friday, PST hours
Compensation: Competitive salary based on experience
About HireHawk
At HireHawk, we connect exceptional global talent with innovative U.S. companies. We specialize in identifying professionals who combine expertise, accountability, and drive—empowering them to make an immediate impact from day one.
About the Opportunity
Our client, a leader in the e-commerce landscape focused on delivering high-quality products, is seeking an experienced CRO & E-Commerce Optimization Manager to take charge of their online store’s performance. This pivotal role will focus on optimizing the customer journey, improving conversion rates, and implementing strategies that enhance overall e-commerce success.
This role is ideal for a data-driven professional with a deep understanding of e-commerce analytics, customer behavior, and conversion optimization methodologies.
Responsibilities
●Maintain, update, and QA product pages, landing pages, navigation, bundles, and onsite merchandising to ensure accuracy and brand consistency.
●Improve onsite content quality using SEO hygiene, metadata updates, internal linking, and CMS organization.
●Adapt and refine landing pages for paid media with strong attention to speed, mobile experience, and reliable tracking.
●Maintain weekly tracking sheets and report clearly on core funnel metrics and performance trends.
●Verify analytics, pixel setup, UTMs, and key integrations across new launches and site changes.
Requirements
Requirements
● Should have 3–4 years in Shopify site management, eCommerce CRO optimization.
● Experience in the health and wellness or consumer goods sector.
● Should possess deep experience with Shopify theme editing, CMS work, metafields, templates, and subscription funnel UX.
● Experienced in A/B testing using common experimentation platforms.
● Demonstrate strong knowledge of GA4 and ecommerce funnel performance analysis.
● Demonstrate familiarity with SEO principles including metadata, schema, alt tags, and internal linking.
● Show strong proficiency in Google Sheets or Excel for tracking and reporting.
● Possess ability to lightly edit HTML and CSS with familiarity in Liquid.
● Proficient in Shopify and related tools for onsite updates, optimization, and QA.
● Proficient in CRO and analytics tools such as testing platforms, behavior analytics, and tracking systems.
● Demonstrate familiarity with lifecycle tools including email/SMS platforms and onsite forms.
● Demonstrate ability to work with UTMs, pixel tracking, and session replay tools.
● Proficient in Google Workspace, Asana, and Slack.
Preferred Experience
- Familiarity with CRM and email marketing software (e.g., Klaviyo).
- Understanding of customer acquisition strategies and retention methodologies.
- Experience working with Digioh
Benefits
Benefits
- Monthly pay: USD $1,000 – $1,600 (based on experience and performance).
- Access to a $200K+ perk marketplace with discounts on 150+ services.
- Option to withdraw up to 50% of approved earnings before payday.
