HireframeHI

Senior Research Associate, SRA

Hireframe is a staffing solution provider that specializes in sourcing nearshore and offshore talent to meet the staffing needs of high-growth companies.

Hireframe

Employee count: 51-200

Philippines only

As a Senior Research Associate, you will work alongside a cross-functional team of researchers to support our Fortune 500 clients across a variety of industries. Responsibilities will include supporting quantitative and qualitative research projects, survey creation and programming, quality assurance, analysis and reporting. The ideal candidate brings at least one year of experience in market research, and a knack for analytics – they are creative, ambitiously curious, detail-oriented, and a problem solver. Main responsibilities include survey creation and programming, quality assurance, analysis and reporting. The role offers a strong career path along with a learning environment where you will expand and develop your market research and leadership skills. (Candidate must be based in the Philippines or Mexico)

This is a full-time position and will follow US business working hours.

Research Execution and Quality Assurance:

  • Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables.
  • Load, test, and proofread all research surveys and content on staging before posting live to production.
  • Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
  • Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business questions.
  • Learn and become an expert user of the Research Engine platform to execute research projects efficiently and effectively.

Project Coordination and Deliverable Management:

  • Efficiently manage time to coordinate and execute project components for multiple projects.
  • Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
  • Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
  • Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner to ensure client needs are met.
  • Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved.

Deliverable Management & Project Satisfaction:

  • Support report development and help analyze data that addresses business objectives in a clear and concise, visually appealing format.

Your Success Metrics

  • Quality and Accuracy: Maintain a data accuracy rate of 95% or higher across all research projects
  • Project Efficiency: Complete 90% of projects within the agreed timelines and budget
  • Internal Customer Experience Satisfaction (Receive a rating of 4 or higher on a 5-point scale for 90% or more of your projects)

Who You’ll Work With

  • Research Excellence and Customer Experience
  • Audience Experience Management
  • Programming and data processing partners

Requirements

  • Bachelor’s degree in a related field
  • At least 1 year of prior market research experience, preferably with a research vendor company
  • Knowledge of research techniques through coursework, internships, or work experience is highly desired
  • Familiarity with market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer)
  • Proficiency in Excel, PowerPoint, and Outlook is required
  • Strong attention to detail and ability to prioritize task and contribute to multiple projects simultaneously
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Self-motivated, flexible, and organized
  • Capable of working independently and within teams
  • Excellent interpersonal, problem-solving and project management skills
  • Excellent verbal and written communication skills

(Position starting End of March)

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Hireframe

Learn more about Hireframe and their company culture.

View company profile

Hireframe is revolutionizing the staffing landscape by providing mission-critical talent solutions through nearshore and offshore staffing. Founded in 2020, Hireframe is an innovative company that focuses on matching high-growth companies with the best professionals, primarily from Mexico and the Philippines. The firm boasts a team of experienced recruiters who understand the challenges businesses face in finding reliable and qualified candidates. By integrating closely with their clients, Hireframe acts as an extension of their People Operations, helping them to fill open positions faster and more effectively.

The company's approach is built on a solid foundation of recruitment best practices, leveraging insights gained from its founders' experiences at leading consulting firms. Hireframe prides itself on delivering tailored services, ensuring that clients can meet their hiring objectives without the traditional headaches associated with recruitment. They manage the entire process from sourcing candidates to onboarding, allowing businesses to scale their teams comfortably. With a focus on affordability and quality, Hireframe helps businesses save considerably in operational expenses while providing access to top-tier talent. Each Hireframer is thoroughly vetted, and clients receive transparent support throughout their engagement, simplifying the hiring of remote talent.

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