Application Engineer

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Application engineer

The position

Would you like to help make products and processes more durable and reliable?

We are looking for an application engineer for our North American team. You will be responsible for helping customers with all aspects of reliability engineering and the use of ReliaSoft software. This includes the application of reliability and life data analysis (Weibull), accelerated life testing (ALT), failure mode and effects analysis (FMEA), and reliability, availability, and maintainability (RAM).

This position includes providing engineering technical support during the pre- and post-sales process, presenting formal training courses on reliability, and providing engineering consulting services.

This position is remote. You can choose to work from anywhere in North America with periodic travel to our offices and customer sites.

Primary responsibilities

Assist customers with all aspects of reliability engineering as it relates to the use of ReliaSoft software. This includes daily activities such as:

• Pre-sales customer facing activities
  • Investigate and understand customers’ reliability analysis requirements.
  • Demonstrate ReliaSoft reliability engineering software to potential customers as a solution to those needs, highlighting solutions and benefits.

• Post-sales support and service-oriented activities:
  • Answer technical questions that existing customers have about reliability and durability.
  • Conduct training courses on reliability engineering concepts and software.
  • Provide post-sales technical support for ReliaSoft users via phone, email, and web.
  • Provide consulting services for durability and reliability engineering.

• Product-focused activities:
  • Act as the voice of customer (VoC) to provide user feedback to HBK’s product management on future software functionality.

Professional qualifications

What you need to show:

• Bachelor’s or Master’s degree in engineering (preferably mechanical, aerospace, civil, or industrial) or a related field, or equivalent industry experience.
• 1+ year(s) engineering experience.
• The focus to be able to work from home effectively.
• Able to travel freely within North America to support the team and our customers.
• Experience with ReliaSoft software is beneficial, but not required.

Personal skills

What we’d like to see in you:

• A passion for helping engineers learn and use software to overcome technical challenges.
• Demonstrated problem-solving abilities and analytical skills.
• Excellent technical presentation and communication skills.
• Interest in working in a commercial environment supporting the sale and use of engineering software.
• Self-motivated, self-directed, and eager to learn.

We offer

The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.

Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

Benefits Highlight

We believe that work is what we do so we can do other things: to that end HBK offers four (4) weeks of PTO to all new hires in addition to 11 paid holidays, paid parental leave, and a volunteer day. We match up to 5% of your 401k deferrals and you are immediately vested in those funds. Our medical and dental plans with the country’s top providers are excellent. We offer tuition reimbursement to employees after six months of employment.

One company – HBK

On 1st January 2019, Brüel & Kjær Sound & Vibration Measurement A/S and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3000 employees worldwide and production facilities in Denmark, Germany, the UK, the US, China and Portugal, and presence in 80 countries, HBK becomes a leading global powerhouse. For further info please visit www.hbkworld.com.

HBK operates within the Test and Measurement segment of Spectris, the productivity-enhancing instrumentation and controls company.

Sponsorship

Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or in the future, require sponsorship for an employment visa.