United States onlyAs Editor of Online Auction Listings, you’ll lead and manage our team of online auction writers who are responsible for working directly with sellers to craft top-tier auction listings for a variety of classic, exotic, and enthusiast vehicles. This is mission-critical for our auction platform’s quality, credibility, and client satisfaction. You’ll drive editorial standards, ensure consistency across listings, support sellers through a polished process, and lead a team to deliver accurate, compelling, and market-savvy vehicle presentations. This role is ideal for a motivated self-starter who thrives in a fast-paced, digitally driven environment. We're looking for someone who can quickly ramp up, take ownership of the listing pipeline, and make an immediate impact.
Ready to get in the driver’s seat? Join us!
What you’ll do
Team Leadership & Editorial Oversight
- Manage and mentor a team of auction content writers.
- Provide daily feedback, regular training sessions, and editorial guidance to maintain top-tier listing quality.
- Set and enforce editorial standards around accuracy, tone, formatting, and clarity.
- Review, edit, and approve listing drafts daily for publication readiness.
- Ensure a high level of customer service throughout the seller experience.
Process & Standards Development
- Create, maintain, and continually improve a comprehensive internal guidebook covering all aspects of listing creation including:
- Content structure & formatting
- Photograph organization
- Seller communication
- Conflict resolution protocols
- Quality control standards
- Monitor listing workflows to ensure timely progression through pipeline stages.
Quality Assurance & Seller Experience
- Ensure listings are both buyer-informative and seller-representative, reflecting deep automotive understanding.
- Provide final listing approvals while ensuring consistency, accuracy, and alignment with platform tone and goals.
- Assist team in managing complex seller situations or disputes, escalating when appropriate.
Platform Optimization & Reporting
- Continuously evaluate and improve listing operations and editorial processes.
- Proactively identify bottlenecks, inefficiencies, or gaps and implement sustainable solutions.
- Provide regular status reports and business reviews to leadership (e.g., weekly, monthly, and quarterly reviews)
- Ensure data tracking and performance metrics are up to date and actionable.
This might describe you
Automotive & Industry Knowledge
- 5+ years of experience drafting, editing, and managing online automotive auction listings.
- Deep understanding of digital-first automotive auction platforms and the current industry landscape
- Broad knowledge of enthusiast vehicles across various eras, makes, and models.
- A keen understanding of what makes a listing compelling and trustworthy for both sellers and buyers.
Writing & Editorial Expertise
- Exceptional writing, grammar, and proofreading skills.
- Demonstrated ability to coach and develop a team to follow editorial and brand voice guidelines.
- Ability to identify listing gaps, inconsistencies, or red flags—both technical and narrative.
Team Management & Leadership
- Proven experience managing a small-to-medium-sized editorial or content team.
- Strong interpersonal communication and conflict resolution skills.
- Ability to provide constructive feedback and foster continuous team improvement.
Operational Excellence
- Ability to prioritize and triage issues in a high-volume, time-sensitive environment.
- Proficiency in organizing and managing a live production pipeline with multiple stakeholders.
- Experience with collaborative digital tools (e.g., Slack, Salesforce, Contentful, Figma, SharePoint, OneDrive, etc.)
Customer-Facing Communication
- Excellent client communication skills, especially when onboarding sellers unfamiliar with digital auction platforms.
- Maintain a responsive, positive, and professional tone in all interactions with sellers and internal stakeholders.
Preferred Experience
- Experience with real-time digital marketplaces or online classifieds.
- Exposure to photo curation, gallery organization, and visual storytelling.
- Previous experience creating internal documentation, SOPs, or training guides.
Other things to note
- This role can be worked from any U.S. remote location
- May require travel for quarterly events.
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, comprehensive benefits and the perks that set us apart.
EEO/AA
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
