Training Development/Instructional Design Associate Intern

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide. As part of the GMS family of companies, AMES® Taping Tools is the nation’s leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. With our expansive network of company stores and franchised tool rental locations throughout the U.S. and Canada, we’re committed to providing residential and commercial interior finishing contractors with a comprehensive selection of drywall finishing tools, supplies, and equipment, making us a one-stop-shop for all things drywall.

For more information about our family of companies, please visit gms.com or amestools.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law. LA County Residents - Please review the County of Los Angeles Fair Chance Ordinance for Employers before applying.

Training Development Intern/Instructional Design Associate

Position Summary:

The Training Development Intern / Instructional Design Associate (Contract) supports the creation, maintenance, and deployment of digital learning content as part of the AMES Training Development Expansion Initiative. This position emphasizes content creation—building, editing, and publishing eLearning modules, videos, and related training materials—while assisting with light data management and LMS administration.

Duties & Responsibilities:

• Develop and edit digital learning content using established templates and style guides.
• Assist in creating scripts, voiceovers, and supporting visuals for eLearning courses and training videos.
• Organize and maintain training materials, tracking sheets, and asset libraries.
• Support migration and testing of training modules in new LMS environments.
• Collaborate with the Senior Training Manager to ensure consistency, accuracy, and learner engagement.
• Participate in review cycles and apply feedback to enhance clarity and design quality.
• Contribute ideas for improving templates, workflows, and learner experience design.

Basic Qualifications:

• Current student or recent graduate in Instructional Design, Education, Communications, or related field.
• Strong written communication skills and attention to detail.
• Interest in eLearning, adult learning principles, and multimedia storytelling.
• Basic understanding of, or willingness to learn, eLearning authoring tools and LMS systems.
• Familiarity with video editing, script writing, or graphic design is a plus.
• Highly organized, self-motivated, and able to work independently in a remote environment.
• Foundational knowledge of instructional design or adult learning.
• Comfort with collaborative tools (e.g., Smartsheet, SharePoint, Teams).
• Interest in process documentation, content management, and template design.
• Curiosity and openness to feedback; desire to grow professionally.

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements:

• Must be able to remain in a stationary position in an office environment 80% of the time.
• Will frequently move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

We are a smoke-free workplace committed to providing a safe and healthy environment for all. Smoking, including the use of e-cigarettes, is only permitted in designated areas and is prohibited in and around all company buildings, vehicles, and workspaces. Violations of this policy may result in disciplinary action.