Senior Underwriter, Individual Disability

The Senior Disability Underwriter is responsible for exercising their discretion & using professional judgment in decision making of individual disability cases up to $15,000/monthly indemnity. They will use their training and experience to determine the insurability as well as premium classification of applications. The Senior Underwriter is also accountable for managing assigned work, maintaining excellent agency relationships, and ensuring customer satisfaction at the highest level. The Senior Disability Insurance Underwriter will work with adjacent departments, including Individual Disability Service & Administration, for the benefit of the facilitation of the entire underwriting and administrative process. The position requires the individual to operate in a cross- functional team environment.

You are

• An independent decision-maker able to utilize resources and use logic to solve problems quickly and with minimal leadership assistance.
• A self-starter who is fueled by collaboration and problem solving.
• A confident and skilled communicator who can provide constructive, focused feedback.
• Comfortable challenging the status quo and offering new ideas and solutions.
• A positive role model highly focused on the consumer and a strong collaborator and leader with colleagues.
• Highly focused on your own development and success, willing to accept stretch assignments, and creating meaningful development and career plans based on your skill development needs.

You will

• Recognize and obtain requirements necessary in evaluating risks, consistently using the global approach (a “broadened view” of the entire case to forecast all needs and requirements at onset) to underwriting.
• Proficiently evaluate more complex medical, financial, non-medical information with little to no manager involvement, and review prior files as developed, to determine the risk classification according to company guidelines.
• Communicate and/or negotiate with the field force and home office personnel for the purpose of acquiring necessary information, solving problems, and conveying decisions in a polite, confident, and professional manner.
• Consult with Medical Director and Mentors and/or senior underwriting staff for the purpose of resolving complex medical and non-medical histories.
• Interpret underwriting policy and implement established guidelines, department procedures, and compliance directives.
• Explain Guardian product information, risk classification, and underwriting action to peers and field force.
• Collaborate with peer underwriting staff, support personnel, and adjacent departments to facilitate the entire selection, issue, and administrative process.
• Negotiate underwriting appeals with minimal management involvement when collaborating with general agents, agents, and agency personnel.
• Review, interpret and record Medical Information Bureau codes in accordance with established MIB guidelines.
• Communicate actions with our proposed policyholders.
• Participate in on-going training and development offerings to enhance customer service and underwriting, in support of a high-performance culture.

You have

• College degree and industry related education (i.e., LOMA, ALU, CLU) desired.
• 3+ years' Individual Disability Underwriting experience desired.
• Knowledge of individual disability insurance products/processes.
• Working medical knowledge (i.e., Medical Terminology, Anatomy and Physiology, and Medical Conditions).
• Working financial knowledge (i.e., Personal and Business Tax Returns, Profit & Loss Statements.
• General computer proficiency required.
• Excellent analytical skills; written and oral communication skills and negotiation skills.
• Exceptional decision-making skills and organizational and time management skills.

Reporting Relationships

As a Senior Underwriter you will report to an Underwriting Manager

Location
The primary location for this position is remote, with an “at home” work arrangement but the successful candidate must be able to come on campus at any time.

Travel
You’ll be expected to travel to a Guardian work location annually or as determined by your manager.